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[Incident Report] Callback URL mismatch when accessing earthscope:binder #29

@GeorgianaElena

Description

@GeorgianaElena

Summary

When testing something else, it was observed that the earthscope's binder URL was reporting a callback URL mismatch. This was fixed by explicitly setting oauth redirect config instead of relying on guessing via HTTP headers: 2i2c-org/infrastructure#8187

Time
Reported to us Apr 28, 2026 at 3:52 PM
Acknowledged by us Apr 28, 2026 at 3:52 PM
Reported manually no
Incident resolved Apr 28, 2026 at 4:36 PM

What Happened

When testing something else, it was observed that the earthscope's binder URL was reporting a callback URL mismatch.

What went well?

  • Another engineer had context about a similar outage happening recently

What didn't go well?

  • If we'd had committed to the incident action items of the first outage, we would have avoided this one.

Where we got lucky

  • We randomly caught the problem before it was reported by the community

Action Items

Timeline

  • [Time] Description of what happened
  • [Time] Description of what happened

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