Skip to content

Conflict with User Access Plugin Breaks WordPress Preview Functionality #966

@kushh23

Description

@kushh23

Description:

We’ve received a report of a conflict between Orbit Fox and a User Access plugin that affects the WordPress preview functionality.

When both plugins are active, the preview feature does not reflect unpublished changes. Instead, it shows the last published version of the page.

Steps to Reproduce:

  1. Install and activate: Orbit Fox plugin and User Access manager plugin
  2. Create a new page and publish it with content (e.g., “test”).
  3. Edit the page and modify the content (e.g., change to “test 123”).
  4. Click “Preview” (without updating the post).
  5. Observe the preview in a new tab.

Expected Behavior:

The preview should display the latest unsaved changes (e.g., “test 123”).

Actual Behavior:

The preview shows the last published version (e.g., “test”), ignoring the recent edits.

Additional Observations:

  1. The issue only occurs when both plugins are active.
  2. If either Orbit Fox or the User Access plugin is deactivated, the preview works correctly.
  3. This suggests a plugin conflict affecting preview rendering.

Reported by - https://wordpress.org/support/topic/issue-with-page-preview-conflict-with-user-access-manager/
Video demonstration - https://mbcloud.peopleinside.it/nxtc/index.php/s/tiRDKptkngHJJZR?dir=/&editing=false&openfile=true

Metadata

Metadata

Assignees

No one assigned

    Labels

    3rd-part-compatibilitiesIssue or feature related to a compatibility with a 3rd party product.customer reportIndicates the request came from a customer.

    Type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions