bug_report.yml
bug_report.yml
| Name | About | Labels | Assignees |
|---|---|---|---|
| 🐞 Bug Report | File a bug report | bug |
Thank you for using Orca Slicer and wanting to report a bug.
Please note that this is not the place to make feature requests or ask for help.
For this, please use the Feature request issue type or you can discuss your idea on our Discord server with others.
Before filing, please check if the issue already exists (either open or closed) by using the search bar on the issues page. If it does, comment there. Even if it's closed, we can reopen it based on your comment.
Which version of Orca Slicer are you running? You can see the full version in Help -> About Orca Slicer.
What OSes are you are experiencing issues on?
What OS version does this relate to?
For the performance issue, please also show the CPU, Memory information; For the 3D Rendering issue, please also show the Display Card information.
Which printer was selected
Please described the detailed steps to reproduce this issue
What happens after the above steps? Please, enclose a screenshot whenever possible (even when you think the description is clear).
What should happen after the above steps?
Please be sure to add the following files:
- Please upload a ZIP archive containing the project file used when the problem arise. Please export it just before or after the problem occurs. Even if you did nothing and/or there is no object, export it! (We need the configurations in project file).
You can export the project file from the application menu inFile->Save project as..., then zip it - A log file for crashes and similar issues.
You can find your log file here:
Windows:%APPDATA%\OrcaSlicer\logor usuallyC:\Users\<your username>\AppData\Roaming\OrcaSlicer\log
MacOS:$HOME/Library/Application Support/OrcaSlicer/log
Linux:$HOME/.config/OrcaSlicer/log
If Orca Slicer still starts, you can also reach this directory from the application menu inHelp->Show Configuration Folder
You can zip the log directory, or just select the newest logs when this issue happens, and zip them
Drop the project file and debug log here
Screenshots? References? Anything that will give us more context about the issue you are encountering!
Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.