Description
Currently running the latest update of Tapo Camera Control.
When adding a camera with RTSP, the Tapo Cloud Password is not accepted.
Even though the password is correct (tested on the Tapo Cloud website and app)
Third party services is enabled.
Camera's are on their latest firmwares.
Camera's used:
2x C100
2x C200
Error: Invallid cloud password. Make sure you are entering the password for your cloud account and NOT the password which you created via the camera settings (unless they are the same.) You need to enter password which you used with your email when signing into the Tapo app. Ensure you have Third-Party compatibility turned on in Tapo App (Me -> Tapo Lab -> Third-Party Compatibility - On) and you have tried the other solutions suggested in the FAQ.
Reproduction Steps
- In Homeassistant click Add Integration
- Select Tapo: Camera Control
- Enter IP Address, click next
- Enter RTSP username/password
- Enter Cloud password
6.Here it goes wrong with the following error: Invallid cloud password. Make sure you are entering the password for your cloud account and NOT the password which you created via the camera settings (unless they are the same.) You need to enter password which you used with your email when signing into the Tapo app. Ensure you have Third-Party compatibility turned on in Tapo App (Me -> Tapo Lab -> Third-Party Compatibility - On) and you have tried the other solutions suggested in the FAQ.
Expected behavior
I expected it to accept my cloud password which it did back in the day when i started using this integration.
Since a few weeks the control featured stopped working and i tried to reinstall the integration and re-configure everything.
If applicable, add error logs.
No response
Device Firmware
1.4.4
Integration Version
7.1.17
Last known working integration version
not sure
Using stream component
Yes
Does camera work via official integrations?
Yes
HASS Environment
Proxmox VM
Search for similar issues
Yes
Additional information
No response
Debug Logs (Required)
I am not able to retreive logs or enable debugging as the integration cannot be added at this time.
Description
Currently running the latest update of Tapo Camera Control.
When adding a camera with RTSP, the Tapo Cloud Password is not accepted.
Even though the password is correct (tested on the Tapo Cloud website and app)
Third party services is enabled.
Camera's are on their latest firmwares.
Camera's used:
2x C100
2x C200
Error: Invallid cloud password. Make sure you are entering the password for your cloud account and NOT the password which you created via the camera settings (unless they are the same.) You need to enter password which you used with your email when signing into the Tapo app. Ensure you have Third-Party compatibility turned on in Tapo App (Me -> Tapo Lab -> Third-Party Compatibility - On) and you have tried the other solutions suggested in the FAQ.
Reproduction Steps
6.Here it goes wrong with the following error: Invallid cloud password. Make sure you are entering the password for your cloud account and NOT the password which you created via the camera settings (unless they are the same.) You need to enter password which you used with your email when signing into the Tapo app. Ensure you have Third-Party compatibility turned on in Tapo App (Me -> Tapo Lab -> Third-Party Compatibility - On) and you have tried the other solutions suggested in the FAQ.
Expected behavior
I expected it to accept my cloud password which it did back in the day when i started using this integration.
Since a few weeks the control featured stopped working and i tried to reinstall the integration and re-configure everything.
If applicable, add error logs.
No response
Device Firmware
1.4.4
Integration Version
7.1.17
Last known working integration version
not sure
Using stream component
Yes
Does camera work via official integrations?
Yes
HASS Environment
Proxmox VM
Search for similar issues
Yes
Additional information
No response
Debug Logs (Required)
I am not able to retreive logs or enable debugging as the integration cannot be added at this time.