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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>Justin Clay Adams</title>
<link rel="stylesheet" href="css/reset.css" />
<link rel="stylesheet" href="css/style.css" />
</head>
<body>
<main class="container">
<header class="header box">
<h1>Justin Clay Adams</h1>
<p class="contact">
Email:
<a href="mailto:justincadams7583@gmail.com">justincadams7583@gmail.com</a>
| Phone: (606)-225-6257 | LinkedIn:
<a
href="https://www.linkedin.com/in/justin-adams-5562b02bb"
target="_blank"
rel="noopener noreferrer"
>
linkedin.com/in/justin-adams-5562b02bb
</a>
</p>
</header>
<section class="summary box">
<h2>Summary</h2>
<p>
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
</p>
</section>
<section class="content">
<section class="left-column">
<section class="section box">
<h2>Technical Skills</h2>
<ul class="two-col-list">
<li>Teamwork and collaboration</li>
<li>Data entry</li>
<li>Team leadership</li>
<li>Training and coaching</li>
<li>Problem solving</li>
<li>Customer relationship management</li>
<li>Communication skills</li>
<li>Route planning</li>
<li>Time management</li>
<li>Order verification</li>
<li>Inventory management</li>
<li>Delivery scheduling</li>
<li>Problem-solving aptitude</li>
<li>Basic math skills</li>
<li>Stress management</li>
<li>Inventory control</li>
<li>Performance evaluation</li>
<li>Vehicle operation</li>
<li>Professional customer service</li>
<li>Customer service-focused</li>
</ul>
</section>
<section class="section box">
<h2>Skills</h2>
<ul class="skills-list">
<li>HTML</li>
<li>CSS</li>
<li>JavaScript</li>
<li>Python</li>
<li>Team Leadership</li>
</ul>
</section>
</section>
<section class="right-column">
<section class="section box">
<h2>Experience</h2>
<div class="item">
<h3>TTec.com - Customer Service Representative</h3>
<p>06/10/2025 to Present</p>
<p>
Answer calls and help customers with their needs, whether they need help with a ride or billing questions.
</p>
</div>
<div class="item">
<h3>FedEx - Delivery Driver</h3>
<p>01/2025 to 02/2025</p>
<p>Loaded and delivered packages to customers.</p>
</div>
<div class="item">
<h3>Results-Cx.com - Customer Service Representative / Trainer</h3>
<p>08/2022 to 01/2025</p>
<ul>
<li>Take calls</li>
<li>Help with training calls</li>
<li>Led teams of over 6 people</li>
<li>Done coaching</li>
<li>Quality grading on calls</li>
</ul>
</div>
</section>
<section class="section box">
<h2>Education</h2>
<div class="item">
<h3>Codeyou.com</h3>
<p>Present to 2026</p>
</div>
<div class="item">
<h3>Industrial Maintenance - Big Sandy Community and Technical College</h3>
<p>2014</p>
</div>
</section>
<section class="section box">
<h2>Projects</h2>
<div class="item">
<h3>Tomscreek United Baptist Church</h3>
<p>
Brief description of the project, the technologies used, and your role in the project.
</p>
</div>
<div class="item">
<h3>Project Name</h3>
<p>
Brief description of the project, the technologies used, and your role in the project.
</p>
</div>
</section>
</section>
</section>
</main>
</body>
</html>