[FEAT] Help Intent

[NeonDaniel]

Objective

Add an intent to get help from a knowledge base.

Initial Implementation Requirements

• "I need help with {something}" should parse a valid help topic
• Use converse to disambiguate help responses
• Fall back to create a support email if no help response is available
• Help information should be parsed from somewhere for this skill and for an FAQ

Other Considerations

• Consider how to match requests to help topics