Provide an OpenAPI compliant REST interface to OTOBO

[bschmalhofer]

It would be nice to have an OpenAPI compliant REST interface. This would make it really easy to write OTOBO clients, regardless of the programming language. For Perl it could be done with the module OpenAPI::Client. The backend could a Mojolicious App using Mojolicious::Plugin::OpenAPI.

[bschmalhofer]

A better plugin is
Mojolicious::Plugin::OpenAPI::Modern. This plugin is base on JSON::Schema::Modern which can be used more generally in OTOBO. An example is checking the YAML configurations in ITSMConfigurationManagement.

[bschmalhofer]

The tides are turning from Mojolicious to Dancer2, so maybe https://metacpan.org/pod/Dancer2::Plugin::OpenAPIRoutes is something to consider.

[bschmalhofer]

Closing the discussion here as the same idea has been proposed at the shiny new https://ideas.otobo.io/posts/6/provide-an-openapi-compliant-rest-interface-to-otobo .