Unable to login with TUM Login

[BaumBanane]

Describe the bug
Unable to login: When clicking the TUM login button, Brave browser shows "tum.live is currently unable to handle this request. HTTP ERROR 500" on https://tum.live/saml/out. Safari just shows a blank page. This is reproducible on multiple devices.

To Reproduce
Steps to reproduce the behavior:

1. Go to tum.live or live.rbg.tum.de
2. Click on "Login" in the top right corner
3. Click on "TUM Login"
4. See error (or in some browsers, nothing)

Expected behavior
A TUM Shibboleth login page

Screenshots
Brave Browser shows a proper error message:

Safari just shows a white screen:

Desktop (please complete the following information):

• OS: [macOS 14.8.5]
• Browser [Safari 18.6 and Brave 1.89.137]

Smartphone (please complete the following information):

• Device: [iPhone 11 Pro]
• OS: [iOS 18.7.7]
• Browser [Safari]
• Version [probably 18.6, iOS doesn't tell you these things]

[ivan-stulov]

Got this exact issue as well.

[TimestaticYT]

For anyone else having the issue (like I did), they now have a status bar that says: " If you have trouble using the tum login, please use "internal login" with your TUM ID."
So for me this worked perfectly. The internal login of tum live works currently while the external tum login doesn't. Never knew i could use my credentials directly

[joschahenningsen]

We have mitigated the isse with a restart and are currently investigating the root cause, thanks for reporting and your patience.