constants.ts

// Shared text constants for task components
export const UNTIL_AUTO_WRAPUP = 'Until auto wrap-up';
export const CANCEL = 'Cancel';
export const RESUME_CALL = 'Resume the call';
export const HOLD_CALL = 'Hold the call';
export const CONSULT_AGENT = 'Consult with another agent';
export const TRANSFER = 'Transfer';
export const PAUSE_RECORDING = 'Pause Recording';
export const RESUME_RECORDING = 'Resume Recording';
export const END = 'End';
export const WRAP_UP = 'Wrap up';
export const WRAP_UP_INTERACTION = 'Wrap up interaction';
export const WRAP_UP_REASON = 'Wrap-up reason';
export const SELECT = 'Select';
export const SUBMIT_WRAP_UP = 'Submit & Wrap up';
export const MUTE_CALL = 'Mute';
export const UNMUTE_CALL = 'Unmute';

// CallControlCAD constants
export const NO_CUSTOMER_NAME = 'No Customer Name';
export const NO_CALLER_ID = 'No Caller ID';
export const NO_PHONE_NUMBER = 'No Phone Number';
export const NO_TEAM_NAME = 'No Team Name';
export const NO_RONA = 'No RONA';
export const ON_HOLD = 'On hold -';
export const QUEUE = 'Queue:';
export const PHONE_NUMBER = 'Phone Number:';
export const CUSTOMER_NAME = 'Customer Name';
export const RONA = 'RONA:';