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post-mortem.md

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Post-Mortem: [INCIDENT-ID] — [Brief Title]

Incident ID: INCIDENT-___ Date: YYYY-MM-DD Severity: [Critical / High / Medium / Low] Status: [Draft / Published] Authors: [Names] Reviewers: [Names] Last Updated: YYYY-MM-DD Related Runbook: [link]

Summary

[2–3 sentences: what happened, user impact, resolution]

Impact

Metric Value
Detection time (MTTD)
Response time
Recovery time (MTTR)
Total downtime
Data loss (RPO)
Affected components
Affected users

Timeline (UTC)

Time Event
HH:MM Incident detected
HH:MM Team assembled
HH:MM Mitigation started
HH:MM Service restored
HH:MM Monitoring confirmed stable

Root Cause

[Technical root cause — blameless]

Contributing Factors

  • [Factor 1]

What Went Well

  • [Item]

What Could Be Improved

  • [Item]

Action Items

ID Action Owner Priority Due Date Tracking Issue Status
AI-001 P0/P1/P2 YYYY-MM-DD #___ Open

Runbook Updates Required

  • [Runbook name] — [what to change]

Lessons Learned

[Blameless takeaways]

Publication Checklist

  • Internal review complete
  • Sensitive details redacted (if customer-facing)
  • Action items filed as GitHub issues
  • Runbooks updated (if applicable)
  • Added to docs/incidents/ index
  • Stakeholders notified (#yieldvault-incidents)