create-jira-ticket.yml

name: Create Jira Ticket for New GitHub Issues

on:
  issues:
    types: [opened]

jobs:
  create-jira-ticket:
    runs-on: ubuntu-latest

    steps:
    - name: Create Jira Ticket
      uses: actions/github-script@v7
      with:
        script: |
          const issueData = context.payload.issue;
          const issueLabels = issueData.labels.map(label => label.name);
          console.log(`Processing GitHub issue #${issueData.number}: ${issueData.title}`);
          console.log(`Labels: ${issueLabels.join(', ')}`);
          // Determine issue type and priority based on GitHub labels
          let jiraIssueType = "13880"; // Default to Task
          let priority = "Medium";
          let issueTypeForLog = "Task";
          if (issueLabels.includes('bug')) {
            jiraIssueType = "11"; // Bug
            priority = "High";
            issueTypeForLog = "Bug";
          } else if (issueLabels.includes('enhancement')) {
            jiraIssueType = "13880"; // Task
            priority = "Medium";
            issueTypeForLog = "Task";
          }
          console.log(`Mapping to Jira: Type=${issueTypeForLog} (ID: ${jiraIssueType}), Priority=${priority}`);
          // Format labels for Jira description
          const labelsText = issueLabels.length > 0 ? issueLabels.join(', ') : 'None';
          // Create description with GitHub information
          const description = "*GitHub Issue:* " + issueData.html_url + "\n\n" +
            "*Reporter:* " + issueData.user.login + "\n" +
            "*Labels:* " + labelsText + "\n" +
            "*Created:* " + new Date(issueData.created_at).toLocaleString() + "\n\n" +
            "----\n\n" +
            "h3. Description\n\n" +
            (issueData.body || 'No description provided') + "\n\n" +
            "----\n\n" +
            "_This ticket was automatically created from a GitHub issue in the PagerDuty MCP Server repository._";
          // Create Jira ticket payload
          const jiraPayload = {
            fields: {
              project: {
                key: "CSGINS"
              },
              parent: {
                key: "CSGINS-2353"
              },
              summary: "[GitHub MCP] " + issueData.title,
              description: description,
              issuetype: {
                id: jiraIssueType
              },
              priority: {
                name: priority
              },
              assignee: {
                emailAddress: "jruiz@pagerduty.com"
              },
              labels: [
                "github-mcp",
                "auto-created"
              ].concat(issueLabels.map(label => label.replace(/[^a-zA-Z0-9]/g, '-'))),
              components: [
                {
                  name: "CSG APPS"
                }
              ]
            }
          };
          console.log('Jira payload prepared');
          // Create Jira ticket
          const jiraAuth = Buffer.from(`${process.env.JIRA_EMAIL}:${process.env.JIRA_API_TOKEN}`).toString('base64');
          try {
            console.log('Sending request to Jira API...');
            const response = await fetch(`${process.env.JIRA_BASE_URL}/rest/api/2/issue`, {
              method: 'POST',
              headers: {
                'Authorization': `Basic ${jiraAuth}`,
                'Accept': 'application/json',
                'Content-Type': 'application/json'
              },
              body: JSON.stringify(jiraPayload)
            });
            if (!response.ok) {
              const errorData = await response.text();
              console.error(`Jira API Error: ${response.status} - ${errorData}`);
              throw new Error(`Jira API error: ${response.status} - ${errorData}`);
            }
            const jiraTicket = await response.json();
            console.log(`✅ Created Jira ticket: ${jiraTicket.key}`);
            // Add success comment to GitHub issue - Community focused without Jira link
            const successComment = "🙏 **Thanks for contributing to the PagerDuty MCP Server!**\n\n" +
              "Your issue has been logged and a ticket has been created for our development team. We appreciate you taking the time to help us improve.\n\n" +
              "**What happens next:**\n" +
              "- Our team will review and prioritize your issue\n" +
              "- Updates will be posted here as we make progress\n" +
              "- Feel free to add more details if you think of anything else\n\n" +
              "We'll keep you in the loop! 📬";
            await github.rest.issues.createComment({
              owner: context.repo.owner,
              repo: context.repo.repo,
              issue_number: issueData.number,
              body: successComment
            });
            console.log('✅ Added success comment to GitHub issue');
          } catch (error) {
            console.error('❌ Error creating Jira ticket:', error.message);
            // Add detailed error comment to GitHub issue
            const errorComment = "❌ **Failed to create Jira ticket**\n\n" +
              "**Error**: " + error.message + "\n\n" +
              "**Attempted Configuration:**\n" +
              "- Project: CSGINS\n" +
              "- Epic: CSGINS-2353\n" +
              "- Issue Type: " + issueTypeForLog + " (ID: " + jiraIssueType + ")\n" +
              "- Priority: " + priority + "\n" +
              "- Assignee: jruiz@pagerduty.com\n" +
              "- Component: CSG APPS\n\n" +
              "Please check the [GitHub Actions logs](https://github.com/" + context.repo.owner + "/" + context.repo.repo + "/actions) for more details, or create the Jira ticket manually.";
            await github.rest.issues.createComment({
              owner: context.repo.owner,
              repo: context.repo.repo,
              issue_number: issueData.number,
              body: errorComment
            });
            // Re-throw error to mark the action as failed
            throw error;
          }
      env:
        JIRA_BASE_URL: ${{ secrets.JIRA_BASE_URL }}
        JIRA_EMAIL: ${{ secrets.JIRA_EMAIL }}
        JIRA_API_TOKEN: ${{ secrets.JIRA_API_TOKEN }}

    - name: Notify on Success
      if: success()
      run: |
        echo "✅ Jira ticket created successfully!"
        echo "Check the GitHub issue for the Jira ticket link."
    - name: Notify on Failure
      if: failure()
      run: |
        echo "❌ Failed to create Jira ticket."
        echo "Check the GitHub issue for error details."
        echo "Review the action logs for debugging information."