Auto Language Detection Works but No Visible Code in Transcripts/Logs/Call History

[animesh65432]

Auto language switching functions correctly (Hinglish→Bengali handled seamlessly), but no language detection data appears anywhere:

• Transcripts: English-normalized only
• Dashboard call logs: No detected_lang field
• Call history: Missing language metrics

Expected: Visible detection confirmation for monitoring/analytics.
Actual: Works invisibly (great UX, needs observability).

Reproduction

1. Dashboard → Agent → Audio tab → Auto Language Switch: ON
2. Messages: still_there: {"en": "Are you there?", "bn": "আপনি আছেন?", "hi": "आप हैं?"}

3. Test call (+91 number): Speak Bengali/Hinglish 5 turns
4. Check:
   • Transcripts tab → No lang codes
   • Call history → No language field
   • Analytics → Missing lang distribution

[animesh65432]

if you think is good feature the love to work on that

[sandipkumardey]

Hey @animesh65432, what exactly are you trying to build?
Can you share a detailed implementation plan about how you want to proceed?

[animesh65432]

@sandipkumardey Yeah, so basically auto language detection already works during the call (like switching from English to Bengali), but we can’t see it anywhere.

I was thinking we should expose that info:

• show detected language in transcripts (like [bn], [hi])
• add a language field in call logs
• maybe basic analytics like which languages are used / how often it switches

Right now it’s working, but completely invisible — adding this would help in debugging + understanding real usage.

[animesh65432]

@san0808 does it make sense ?

[sandipkumardey]

Got you @animesh65432. Let's see if this aligns with team's plan.