Skip to content

[Outreach Campaign Request]: Holiday Service Data Quality 2026 #1817

Description

@evansiroky

Subject Matter of Campaign

GTFS Schedule Holiday Service.

Which teams are involved in this campaign?

Transit Data Quality, Remix

Does this campaign have a specific deadline/timeline?

Yes

If you do have a timeline, please share below

Transit Data Quality Team does research and data gathering about holiday service data quality.

  1. Transit Data Quality will gather data about whether a website exists with holiday information for each transit agency. For agencies that do have data, we will classify the data appropriately within Airtable.
  2. Any agencies that do not have a website or that do have a website with stale info will be flagged for outreach.
  3. Transit Data Quality will compare the data collected from websites to GTFS data. Any agencies that have substantive disagreement between the website and their GTFS data will be flagged for outreach.

In partnership with Customer Success, we would like to perform outreach to make select agencies aware of issues by:

  1. Outreach about outdated or missing holiday websites in late October.
  2. Outreach about mismatching GTFS and Holiday websites for Thanksgiving.
  3. Outreach about mismatching GTFS and Holiday websites for Christmas and New Year's Day.

What is the reason for conducting this campaign?

To make transit agencies aware of the ongoing need to update and correct holiday schedule information for their transit agency.

What is the goal of this campaign?

Minimize the amount of mismatching holiday information to provide consistent rider information on holiday schedules.

Also for 2026, The Transit Data Quality Team should take a lead with assistance from Customer Success to effectively do a knowledge transfer of how to conduct an effective campaign.

Who does this campaign target?

All transit agencies that have a holiday data quality issue.

Does your campaign require interviews with the customers?

No response

Do you envision needing a pipeline for this campaign?

No response

Activity

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

Labels

communicationsAnything related to internal/external comms

Type

No type

Projects

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions