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new-page: ceph/support
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‎templates/ceph/support.html‎

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{% extends 'base_index.html' %}
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{% from "_macros/vf_hero.jinja" import vf_hero %}
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{% from "_macros/vf_equal-heights.jinja" import vf_equal_heights %}
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{% from "_macros/vf_tiered-list.jinja" import vf_tiered_list %}
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{% from "_macros/vf_data-spotlight.jinja" import vf_data_spotlight %}
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{% block title %}Canonical Ceph support{% endblock %}
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{% block body_class %}is-paper{% endblock %}
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{% block meta_description %}
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Canonical is the leading managed Ceph provider, we build, support and manage Ceph clusters in any location.
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{% endblock meta_description %}
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{% block meta_copydoc %}
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https://docs.google.com/document/d/1HFtvu3abhwL5ulgWZzZGpElJNqMVAW3qeeEs7APvZRA/edit?tab=t.jijjhiya0no5
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{% endblock meta_copydoc %}
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{% block content %}
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{% call(slot) vf_hero(
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title_text='Canonical Ceph support ',
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subtitle_text='Design, deployment, <br /> and operational support',
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layout='50/50',
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is_split_on_medium=true
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) -%}
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{%- if slot == 'description' -%}
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<p>Canonical helps you adopt Ceph software defined storage, with a variety of options to suit your organization’s needs and available expertise. From fully managed services to 24/7/365 on-demand troubleshooting, get Ceph support with <a href="https://ubuntu.com/support">guaranteed SLAs</a> from a team of trusted experts.</p>
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<p>Learn how the European Space Agency leverages Ceph, managed by Canonical, to support space missions. </p>
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{%- endif -%}
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{%- if slot == 'cta' -%}
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<a href="#get-in-touch" class="p-button--positive" aria-label="contact-modal">Get in touch</a>
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<a href="/case-study/esa" class="p-button" aria-label="case study">Access the case study</a>
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{%- endif -%}
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{%- if slot == 'image' -%}
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<div class="p-image-container--3-2 is-highlighted is-cover u-hide--small">
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{{ image(
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url="https://assets.ubuntu.com/v1/b129e512-hero_img.jpg",
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alt="",
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width="1800",
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height="1128",
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hi_def=True,
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loading="lazy",
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attrs={"class": "p-image-container__image"}
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) | safe }}
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</div>
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{%- endif -%}
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{% endcall -%}
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{%- call(slot) vf_tiered_list(
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is_description_full_width_on_desktop=false,
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is_list_full_width_on_tablet=true
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) -%}
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{%- if slot == 'title' -%}
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<h2>Services for Canonical Ceph</h2>
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{%- endif -%}
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{%- if slot == 'description' -%}
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<p>
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From the initial design and hardware selection, to ongoing software support and management, Canonical’s offerings cover all types of Ceph deployments on Ubuntu. Available 24/7/365, by telephone and ticket.
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</p>
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<p><a href="/ceph">Discover Canonical Ceph &rsaquo;</a></p>
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{%- endif -%}
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{%- if slot == 'list_item_title_1' -%}
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<h3 class="p-heading--5">Design and delivery</h3>
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{%- endif -%}
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{%- if slot == 'list_item_description_1' -%}
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<p>Canonical offers fixed price Ceph consulting packages. Our basic package gets your Ceph cluster up and running in a standardized configuration. Alternatively, for a tailored deployment architecture which meets your unique requirements, choose our plus offering.</p>
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{%- endif -%}
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{%- if slot == 'list_item_title_2' -%}
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<h3 class="p-heading--5">Support</h3>
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{%- endif -%}
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{%- if slot == 'list_item_description_2' -%}
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<p>24/7/365 on demand enterprise Ceph support. Get guaranteed SLAs, including knowledge base access, troubleshooting, and bug fixing, to ensure peace of mind for your Ceph deployments.</p>
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<p><a href="https://ubuntu.com/support">Explore support &rsaquo;</a></p>
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{%- endif -%}
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{%- if slot == 'list_item_title_3' -%}
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<h3 class="p-heading--5">Managed services</h3>
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{%- endif -%}
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{%- if slot == 'list_item_description_3' -%}
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<p>Fully managed storage as a service, based on Ceph. Managed services covers operations and maintenance, with 24/7 monitoring, incident management, capacity planning, and upgrades.</p>
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<p><a href="https://ubuntu.com/managed-infrastructure">Explore managed services &rsaquo;</a></p>
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{%- endif -%}
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{%- if slot == 'list_item_title_4' -%}
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<h3 class="p-heading--5">Firefighting support</h3>
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{%- endif -%}
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{%- if slot == 'list_item_description_4' -%}
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<p>Firefighting support offers a bridge between self-management with troubleshooting support, and a managed service. Get access to on-call engineers to assist with the most critical problems.</p>
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<p><a href="https://ubuntu.com/managed/firefighting-support">Explore firefighting support &rsaquo;</a></p>
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{%- endif -%}
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{%- if slot == 'list_item_title_5' -%}
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<h3 class="p-heading--5">Security and compliance</h3>
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{%- endif -%}
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{%- if slot == 'list_item_description_5' -%}
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<p>Make your systems more secure and simplify compliance with Ubuntu Pro. Get up to 15 years of security maintenance for all artifacts used in Canonical Ceph.</p>
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<p><a href="https://ubuntu.com/pro">Learn about Ubuntu Pro &rsaquo;</a></p>
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{%- endif -%}
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{%- endcall -%}
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{{ vf_data_spotlight(
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title={
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"text": "Enterprise-grade Ceph support",
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},
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blocks=[
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{
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"stat": "1 hour",
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"headline": "Response time SLA for severity 1 issues.",
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},
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{
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"stat": "24/7/365",
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"headline": "Coverage for phone and ticket support.",
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},
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{
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"stat": "Up to 15 years",
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"headline": "Security fixes and support with Ubuntu Pro.",
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},
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],
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) }}
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<section class="p-section">
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{% call(slot) vf_equal_heights(
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title_text="Cost-effective Ceph support",
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attrs={"id": "4-columns-responsive"},
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highlight_images=True,
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items=[
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{
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"title_text": "Fixed price consulting",
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"image_html": '<img src="https://assets.ubuntu.com/v1/818348a8-price.png" class="p-image-container__image" width="284" height="426" alt="" />',
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"description_html": "<p>Get clarity from the beginning with our <a href='https://assets.ubuntu.com/v1/ef493e88-canonical_ceph_consulting_datasheet_11_09_2025.pdf'>fixed price packages</a>. Straightforward Ceph consulting: no surprises, no run-away costs.</p>",
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},
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{
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"title_text": "Support subscription",
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"image_html": '<img src="https://assets.ubuntu.com/v1/f9d7aa7b-subscription.png" class="p-image-container__image" width="284" height="426" alt="" />',
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"description_html": "<p>Transparent support pricing on a per-node basis to keep your project costs predictable. Up to 384TB RAW storage for Ceph included.</p>",
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},
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{
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"title_text": "Firefighting support",
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"image_html": '<img src="https://assets.ubuntu.com/v1/716f7279-firefighting.png" class="p-image-container__image" width="284" height="426" alt="" />',
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"description_html": "<p>Reduce the risk of business impact from critical maintenance activities by getting engineers on call to help you resolve any critical issues.</p>",
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},
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{
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"title_text": "Managed Ceph",
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"image_html": '<img src="https://assets.ubuntu.com/v1/c836fe3e-managed.png" class="p-image-container__image" width="284" height="426" alt="" />',
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"description_html": "<p>Reduce operational complexity and treat storage as a service. Let Canonical's experts operate and maintain your Ceph cluster, filling knowledge gaps and freeing your engineering team to focus on your core business.</p>",
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}
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]
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) %}
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{% if slot == "description" %}
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<div>
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<p>Transparent pricing meets enterprise-grade Ceph support. Optimize your storage environment and get peace of mind over your deployments, without the premium overhead.</p>
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<p>Try our <a href="https://ubuntu.com/ceph/pricing-calculator">S3 cost calculator</a> for an indication of the total cost of ownership (TCO) for Canonical Ceph across various capacities, in both fully managed and self-operated configurations, and for different project durations.</p>
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<a class="p-button" href="#get-in-touch">Get in touch</a>
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</div>
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{% endif %}
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{% endcall %}
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</section>
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{{ load_form("/ceph") | safe }}
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<script defer src="{{ versioned_static('js/modals.js') }}"></script>
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<script src="{{ versioned_static('js/in-page-navigation.js') }}"></script>
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{% endblock content %}

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