Feature request : Ability to prefill the chat message

[manutheblacker]

Hello Crisp team,

The web SDK supports pre-filling the chat input via:

window.$crisp.push(["set", "message:text", ["Hello!"]]);

Is there a plan to expose an equivalent in the React Native SDK? The underlying native SDKs already support it:

• iOS: CrispSDK.setMessage("your text")
• Android: Crisp.message().setMessageDraft("your text")

But neither is currently bridged in the Expo module. A setMessage method would allow pre-filling the user's input field before opening the chat, which is a common use case when triggering the widget from a specific context in the app.

Thanks!

[MoritzCooks]

Just stumbled over that as I wanted to create an issue as well for a different topic.
Did you try the showMessage() function? This locally sets a message from the operator into your chat window with the customer.

[manutheblacker]

I used the showMessage() function. At first, I thought it was sending the message, but it wasn't. It just indicates to the user that a message was sent, but the user doesn't know. I wanted to send a message straight when a button was clicked.

I was forced to change the way I use showMessage to prompt the user and have them reply. I will look into exposing a new function for setMessage later and send a PR if possible.

[VirtuozTM]

Hello, everyone. Thank you for letting me know about this. I'll add it very soon :)