RASA-Docker/domain.yml at master · gauravlogic/RASA-Docker · GitHub

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session_config:
  session_expiration_time: 60
  carry_over_slots_to_new_session: true

intents:
- greet
- goodbye
- affirm
- deny
- bot_challenge
- thanks
- rights_inquiry
- network_issue
- name_entry
- domain_entry
- email_entry
- userId_entry
- location_entry
- browser_entry
- otp_request

entities:
- name
- domain
- email
- userId
- location
- browser

slots:
  name:
    type: unfeaturized
  domain:
    type: unfeaturized
  email:
    type: unfeaturized
  userId:
    type: unfeaturized
  location:
    type: unfeaturized
  browser:
    type: unfeaturized

responses:
  utter_greet:
  - text: Hey! How are you?
  utter_name_intro:
  - text: Hi {name}, How can I help you?
  utter_or:
  - text: or
  utter_did_that_help:
  - text: Did that help you?
  utter_happy:
  - text: Great, carry on!
  utter_goodbye:
  - text: Bye
  utter_intro:
  - text: Hi. I'm Chatbot. How can I help you?
  utter_check_network:
  - text: Are you on the Network?
  utter_check_role:
  - text: Do you have specific right and role to access the portal?
  utter_create_ticket:
  - text: Do you want me to raise a ticket to Helpdesk?
  utter_anything_else:
  - text: Ticket raised successfully. Is there anything else I can help you with?
  utter_anything_else_global:
  - text: Is there anything else I can help you with?
  utter_ask_name:
  - text: Please enter your name.
  utter_ask_domain:
  - text: Please enter your domain.
  utter_ask_email:
  - text: Please enter your email.
  utter_ask_userId:
  - text: Please enter your window userId.
  utter_ask_location:
  - text: Please enter your location.
  utter_ask_browser:
  - text: Please enter your browser name from which you are accessing the portal.
  utter_slots_value:
  - text: "I'm going to raise your ticket request with these values: \n - Name: {name}\
      \ \n - Domain: {domain} \n - Email Id: {email} \n - Window User Id: {userId}\
      \ \n - Location: {location} \n - Browser: {browser}"
  utter_otp_check:
  - text: Please check the mailbox. Further you may also check your spam/junk folder for OTP.
  utter_invalid_name:
  - text: Invalid entry. Kindly enter a valid name.
  utter_name_range:
  - text:  Length of name is 2 to 50 characters.
  utter_invalid_email:
  - text: Invalid email Id.

actions:
- utter_greet
- utter_did_that_help
- utter_happy
- utter_goodbye
- utter_intro
- utter_check_network
- utter_check_role
- utter_anything_else
- utter_name_intro
- utter_or
- utter_anything_else_global
- utter_otp_check
- utter_create_ticket
- utter_ask_name
- utter_ask_domain
- utter_ask_email
- utter_ask_userId
- utter_ask_location
- utter_ask_browser
- utter_slots_value
- utter_invalid_name
- utter_name_range
- utter_invalid_email

forms:
- helpdesk_form