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| 1 | +# Hosting |
| 2 | + |
| 3 | +Snipe-IT can be run several ways, and there's no single right answer: |
| 4 | + |
| 5 | +- **Self-hosted**, on your own servers or infrastructure. Fully supported, |
| 6 | + and plenty of installs run this way long-term. |
| 7 | +- **Grokability-managed hosting**, run by Snipe-IT's own maintainers on |
| 8 | + infrastructure purpose-built for this application - see |
| 9 | + https://snipeitapp.com/pricing. Support and Enterprise contracts |
| 10 | + (https://snipeitapp.com/support) are available through Grokability |
| 11 | + regardless of which hosting option is in use. |
| 12 | +- **Other platforms**, such as Laravel Cloud, DigitalOcean, Linode, or any |
| 13 | + other host that can run PHP or Laravel applications. |
| 14 | + |
| 15 | +If a user mentions they're on (or moving to) Grokability-managed hosting, |
| 16 | +that constrains what changes are safe to suggest: Grokability hosts |
| 17 | +untouched-source Snipe-IT installs only, so their fleet can be updated |
| 18 | +uniformly. Some `.env` configuration changes are fine and expected - that's |
| 19 | +the intended way to configure a hosted install - but not all of them: some |
| 20 | +settings (the database driver, for example) aren't user-changeable on |
| 21 | +Grokability hosting, and some changes require moving to a different plan |
| 22 | +tier (e.g. Small-Business) rather than being available on every plan. Edits |
| 23 | +to application code, vendor files, or anything else that would diverge the |
| 24 | +install from stock Snipe-IT aren't compatible with that hosting arrangement |
| 25 | +at all, and shouldn't be proposed as a solution without flagging that |
| 26 | +trade-off first. |
| 27 | + |
| 28 | +Snipe-IT is open source (AGPLv3): if a code change seems broadly useful |
| 29 | +rather than install-specific, a pull request is always an option. Whether |
| 30 | +it gets merged is a separate, much pickier question - this doesn't change |
| 31 | +the guidance above for anyone already on (or heading toward) Grokability |
| 32 | +hosting today. |
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