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Support & Community Clubhouse

Welcome to the RUN Remix Help Desk and Community Clubhouse!

Whenever you run into a question, encounter an unexpected error, or want to talk about custom sportswear manufacturing, here is the friendly guide to finding the right door.

🚪 Choose the Right Door in the Clubhouse

┌────────────────────────────────────────────────────────────────────────┐
│                   WHICH DOOR SHOULD YOU KNOCK ON?                      │
├───────────────────┬───────────────────┬────────────────────────────────┤
│  🐛 DOOR 1: BUGS  │  💡 DOOR 2: IDEAS │  🏢 DOOR 3: BUSINESS & ORDERS  │
├───────────────────┼───────────────────┼────────────────────────────────┤
│  Something broke? │  Have an idea or  │  Want to manufacture real      │
│  Buttons not      │  question? Chat   │  sportswear with our factory   │
│  clicking?        │  in Discussions   │  in Sialkot, Pakistan?         │
│                   │                   │                                │
│  ► Open Bug Report│  ► Discussions    │  ► Email hateem@runapparel.com │
└───────────────────┴───────────────────┴────────────────────────────────┘

🧭 Navigation Directory

flowchart TD
    Start["What do you need help with?"] --> Q1{"Is it a private security bug?"}
    Q1 -->|"Yes"| Sec["🛡️ Go to SECURITY.md (Private Alert)"]
    Q1 -->|"No"| Q2{"Is it a software bug or broken screen?"}
    Q2 -->|"Yes"| Bug["🐛 Open a GitHub Bug Report Issue"]
    Q2 -->|"No"| Q3{"Is it a question or feature suggestion?"}
    Q3 -->|"Yes"| Disc["💬 Ask in GitHub Community Discussions"]
    Q3 -->|"No"| Factory["🏢 Contact Factory Business Team"]
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⏱️ When to Expect a Response

Our team is small but mighty! Here is roughly how fast we respond:

Channel Response Time Best For
🐛 GitHub Issues 1–3 business days Bug reports and feature requests
💬 GitHub Discussions 2–5 business days Questions and community chat
📧 Email (hateem@runapparel.com) 1–2 business days Private or business inquiries
📱 WhatsApp (+92-336-1777313) Same day (business hours PKT) Urgent B2B manufacturing inquiries

💬 Community Channels

1. GitHub Community Discussions

Join other creators, developers, and sportswear designers in GitHub Discussions (<repository-url>/discussions):

  • Ask questions about how the 3D configurator works
  • Share cool things you built with the code
  • Suggest new feature ideas

2. GitHub Issues (Bug Reports & Fixes)

If you find a broken button, unexpected error code, or broken link:

  • Search existing open issues in the repository.
  • Open a new Bug Report.

3. Commercial & Manufacturing Partnerships

For enterprise athletic brands, team sportswear procurement, fabric sourcing, or factory audits:

  • Lead Director: M. Hateem Jamshaid (Business Development Director)
  • Company: RUN APPAREL (PVT) LTD / Durus Industries (Est. 1889)
  • Factory Address: 13 Km Daska Road, Sialkot, Punjab, Pakistan
  • Email: hateem@runapparel.com
  • WhatsApp: +92-336-1777313
  • Website: wear-run.com

📚 Handy Documentation Shelf

Topic Guide Link
🚀 Quick Start & Setup README.md
🧱 How to Contribute CONTRIBUTING.md
🛡️ Security Policy SECURITY.md
💖 Code of Conduct CODE_OF_CONDUCT.md
📖 Complete 6-Page Wiki docs/wiki/Home.md
🔧 Troubleshooting Runbook docs/TROUBLESHOOTING.md