order-form.md

title	IndieOpenSource.com Software Support Order Form
edition	Development Draft
signatures	header term information The parties are signing this order form on the dates by their signatures. Developer date email address header term information The parties are signing this order form on the dates by their signatures. Customer date email address

This is an order form for software support under the terms of IndieOpenSource.com's Software Support Terms.

• Software: Software Name

• Versions: Versions

• Service Limits: Service Limits

• Support Channels: Channels

• Dedicated Support Personnel: Dedicated

• Service-Level Agreement: SLA

• Credit Schedule: Credit Schedule

• Business Hours: Business Hours

• Holidays: Holidays

• Severity Levels: Severity Levels

• License Fees: License Fees

• Flexible Pricing: Flexible Pricing

• Billing: Billing

• Payment Method: Payment Method

• Initial Term: Initial Term

• Automatic Renewal: Automatic Renewal