[Account Issues]: Anmelden nicht möglich (Unbekannter Fehler)

[Nerdiix]

What happened ?

Wenn ich versuche die Integration einzurichten, bekomme ich nach eingabe meiner Anmeldedaten immer den Fehler "Unbekannter Fehler" Ich habe den Account über die App erstellt. und habe auch einen 2. Account über die App erstellt. Der Fehler tritt bei beiden Accounts auf.

Gibt des dafür eine Lösung?. Ich würde sehr gerne meinen DockStream Brunnen in mein HA integrieren.

Relevant log output

no Logs

[jjjonesjr33]

@H4NKR make sure you look over the Account Management and PetLibro Password Limitation in the wiki.

From what I’ve noticed, creating an account on the app is completely separate from their web domains. It looks like no matter which region you pick, as long as you create the account through the app, it lets you access the API.

Did you setup your user account via their website or the app?

[Nerdiix]

Yes ! Thank you very much. Ist working. The Password with exacly 18 Charakters has fix the Problem 💪🏼

[jjjonesjr33]

Yes ! Thank you very much. Ist working. The Password with exacly 18 Charakters has fix the Problem 💪🏼

Just to make sure I understand correctly, this did resolve your issue? If not let me know and I can reopen this and we can look at the next step of troubleshooting the logs.