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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Customer Service - Fragrance Collect</title>
<link rel="preconnect" href="https://fonts.googleapis.com">
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
<link href="https://fonts.googleapis.com/css2?family=Playfair+Display:wght@400;500;600;700&family=Lato:wght@300;400;700&display=swap" rel="stylesheet">
<link rel="stylesheet" href="styles.css">
<link rel="stylesheet" href="customer-service-styles.css">
<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.0.0/css/all.min.css">
<!-- GitHub Pages Performance Optimizations -->
<meta http-equiv="Cache-Control" content="public, max-age=3600">
<meta http-equiv="Expires" content="3600">
<link rel="dns-prefetch" href="//weathered-mud-6ed5.joshuablaszczyk.workers.dev">
<link rel="preconnect" href="//weathered-mud-6ed5.joshuablaszczyk.workers.dev" crossorigin>
<script>
// Force HTTPS redirect
if (location.protocol !== 'https:' && location.hostname !== 'localhost' && location.hostname !== '127.0.0.1') {
location.replace(`https:${location.href.substring(location.protocol.length)}`);
}
// Use Cloudflare Worker API
window.API_BASE = 'https://weathered-mud-6ed5.joshuablaszczyk.workers.dev';
</script>
</head>
<body>
<!-- Fragrance Collect Header -->
<nav class="fragrance-header">
<div class="header-container">
<!-- Logo Section -->
<div class="logo-section">
<a href="main.html" class="brand-logo">
<img src="emblem.png" alt="Fragrance Collect Logo" class="logo-emblem">
<span class="brand-text">Fragrance Collect</span>
</a>
</div>
<!-- Desktop Navigation -->
<div class="nav-section">
<ul class="main-nav">
<li><a href="main.html#home" class="nav-link">Home</a></li>
<li><a href="main.html#viral-tiktok-finds" class="nav-link">Explore</a></li>
<li><a href="main.html#collections" class="nav-link">Collections</a></li>
<li><a href="main.html#top-rated" class="nav-link">Top Picks</a></li>
<li><a href="main.html#personalized" class="nav-link">Personalized</a></li>
<li>
<!-- Menu Button - Opens Mega Menu -->
<div class="menu-dropdown pc-menu-only">
<a href="#" class="nav-link menu-link">
Menu <span class="dropdown-arrow">▾</span>
</a>
<!-- Mega Menu -->
<div class="mega-menu">
<div class="mega-menu-content">
<!-- Column 1: Main Navigation -->
<div class="mega-menu-column">
<h3>Main Navigation</h3>
<ul>
<li><a href="main.html#home">Home</a></li>
<li><a href="main.html#viral-tiktok-finds">Explore</a></li>
<li><a href="main.html#collections">Collections</a></li>
<li><a href="main.html#top-rated">Top Picks</a></li>
<li><a href="main.html#personalized">Personalized</a></li>
</ul>
</div>
<!-- Column 2: Shop by Scent -->
<div class="mega-menu-column">
<h3>Shop by Scent</h3>
<ul>
<li><a href="main.html#filter?scent=floral">Floral</a></li>
<li><a href="main.html#filter?scent=woody">Woody</a></li>
<li><a href="main.html#filter?scent=oriental">Oriental</a></li>
<li><a href="main.html#filter?scent=fresh">Fresh</a></li>
<li><a href="main.html#filter?scent=citrus">Citrus</a></li>
</ul>
</div>
<!-- Column 3: Collections -->
<div class="mega-menu-column">
<h3>Collections</h3>
<ul>
<li><a href="main.html#collections?type=designer">Designer</a></li>
<li><a href="main.html#collections?type=niche">Niche</a></li>
<li><a href="main.html#collections?type=vintage">Vintage</a></li>
<li><a href="main.html#collections?type=seasonal">Seasonal</a></li>
</ul>
</div>
<!-- Column 4: Customer Service -->
<div class="mega-menu-column">
<h3>Customer Service</h3>
<ul>
<li><a href="customer-service.html">Customer Service</a></li>
<li><a href="contact.html">Contact Us</a></li>
<li><a href="size-guide.html">Size Guide</a></li>
<li><a href="faq.html">FAQ</a></li>
<li><a href="terms-of-service.html">Terms of Service</a></li>
<li><a href="privacy-policy.html">Privacy Policy</a></li>
</ul>
</div>
<!-- Column 5: Image Carousel -->
<div class="mega-menu-image">
<div class="image-carousel">
<img src="Chanel_IMG.jpg" alt="Chanel Promotion" class="promo-image active">
<img src="Dior_IMG.jpg" alt="Dior Promotion" class="promo-image">
<img src="Creed_ING.jpg" alt="Creed Promotion" class="promo-image">
</div>
<div class="image-indicators">
<div class="indicator active" data-index="0"></div>
<div class="indicator" data-index="1"></div>
<div class="indicator" data-index="2"></div>
</div>
</div>
</div>
</div>
</div>
</li>
</ul>
</div>
<!-- Utility Icons -->
<div class="utility-section">
<button class="utility-btn search-btn" aria-label="Search">
<svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
<circle cx="11" cy="11" r="8"></circle>
<path d="m21 21-4.35-4.35"></path>
</svg>
</button>
<button class="utility-btn favorites-btn" aria-label="Favorites">
<svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
<path d="M20.84 4.61a5.5 5.5 0 0 0-7.78 0L12 5.67l-1.06-1.06a5.5 5.5 0 0 0-7.78 7.78l1.06 1.06L12 21.23l7.78-7.78 1.06-1.06a5.5 5.5 0 0 0 0-7.78z"></path>
</svg>
</button>
<div class="profile-dropdown">
<button class="utility-btn profile-btn" aria-label="Profile">
<svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2">
<path d="M20 21v-2a4 4 0 0 0-4-4H8a4 4 0 0 0-4 4v2"></path>
<circle cx="12" cy="7" r="4"></circle>
</svg>
</button>
<!-- Profile Dropdown Menu -->
<div class="profile-menu">
<a href="auth.html?tab=signin" class="profile-menu-item logged-out-only">Sign In</a>
<a href="auth.html?tab=signup" class="profile-menu-item logged-out-only">Sign Up</a>
<div class="profile-menu-divider logged-out-only"></div>
<a href="account.html" class="profile-menu-item logged-in-only" style="display: none;">Profile & Settings</a>
<a href="account.html#preferences" class="profile-menu-item logged-in-only" style="display: none;">Fragrance Preferences</a>
<a href="account.html#orders" class="profile-menu-item logged-in-only" style="display: none;">Order History</a>
</div>
</div>
<!-- Mobile Menu Toggle -->
<button class="mobile-menu-toggle" aria-label="Toggle Menu">
<span></span>
<span></span>
<span></span>
</button>
</div>
</div>
</nav>
<!-- Mobile Navigation Backdrop -->
<div class="mobile-nav-backdrop"></div>
<!-- Mobile Navigation Menu -->
<div class="mobile-nav-menu">
<div class="mobile-nav-content">
<div class="mobile-nav-header">
<h3>Navigation</h3>
<button class="mobile-menu-close" aria-label="Close Menu">×</button>
</div>
<div class="mobile-nav-section">
<h4>Main Navigation</h4>
<a href="main.html#home" class="mobile-nav-link">Home</a>
<a href="main.html#viral-tiktok-finds" class="mobile-nav-link">Explore</a>
<a href="main.html#collections" class="mobile-nav-link">Collections</a>
<a href="main.html#top-rated" class="mobile-nav-link">Top Picks</a>
<a href="main.html#personalized" class="mobile-nav-link">Personalized</a>
</div>
<div class="mobile-nav-section">
<h4>Shop by Scent</h4>
<a href="main.html#filter?scent=floral" class="mobile-nav-link">Floral</a>
<a href="main.html#filter?scent=woody" class="mobile-nav-link">Woody</a>
<a href="main.html#filter?scent=oriental" class="mobile-nav-link">Oriental</a>
<a href="main.html#filter?scent=fresh" class="mobile-nav-link">Fresh</a>
<a href="main.html#filter?scent=citrus" class="mobile-nav-link">Citrus</a>
</div>
<div class="mobile-nav-section">
<h4>Collections</h4>
<a href="main.html#collections?type=designer" class="mobile-nav-link">Designer</a>
<a href="main.html#collections?type=niche" class="mobile-nav-link">Niche</a>
<a href="main.html#collections?type=vintage" class="mobile-nav-link">Vintage</a>
<a href="main.html#collections?type=seasonal" class="mobile-nav-link">Seasonal</a>
</div>
<div class="mobile-nav-section">
<h4>Customer Service</h4>
<a href="customer-service.html" class="mobile-nav-link">Customer Service</a>
<a href="contact.html" class="mobile-nav-link">Contact Us</a>
<a href="size-guide.html" class="mobile-nav-link">Size Guide</a>
<a href="faq.html" class="mobile-nav-link">FAQ</a>
<a href="terms-of-service.html" class="mobile-nav-link">Terms of Service</a>
<a href="privacy-policy.html" class="mobile-nav-link">Privacy Policy</a>
</div>
<div class="mobile-nav-section">
<h4>Featured Brands</h4>
<a href="main.html#filter?brand=chanel" class="mobile-nav-link">Chanel</a>
<a href="main.html#filter?brand=dior" class="mobile-nav-link">Dior</a>
<a href="main.html#filter?brand=creed" class="mobile-nav-link">Creed</a>
<a href="main.html#filter?brand=tom-ford" class="mobile-nav-link">Tom Ford</a>
</div>
<div class="mobile-nav-section">
<h4>Account</h4>
<a href="auth.html?tab=signin" class="mobile-nav-link logged-out-only">Sign In</a>
<a href="auth.html?tab=signup" class="mobile-nav-link logged-out-only">Sign Up</a>
<a href="account.html" class="mobile-nav-link logged-in-only" style="display: none;">Profile & Settings</a>
<a href="account.html#preferences" class="mobile-nav-link logged-in-only" style="display: none;">Fragrance Preferences</a>
<a href="account.html#orders" class="mobile-nav-link logged-in-only" style="display: none;">Order History</a>
</div>
</div>
</div>
</nav>
<!-- Mobile Navigation Backdrop -->
<div class="mobile-nav-backdrop"></div>
<!-- Mobile Navigation Menu -->
<div class="mobile-nav-menu">
<div class="mobile-nav-content">
<div class="mobile-nav-header">
<h3>Navigation</h3>
<button class="mobile-menu-close" aria-label="Close Menu">×</button>
</div>
<div class="mobile-nav-section">
<h4>Main Navigation</h4>
<a href="main.html#home" class="mobile-nav-link">Home</a>
<a href="main.html#viral-tiktok-finds" class="mobile-nav-link">Explore</a>
<a href="main.html#collections" class="mobile-nav-link">Collections</a>
<a href="main.html#top-rated" class="mobile-nav-link">Top Picks</a>
<a href="main.html#personalized" class="mobile-nav-link">Personalized</a>
</div>
<div class="mobile-nav-section">
<h4>Shop by Scent</h4>
<a href="main.html#filter?scent=floral" class="mobile-nav-link">Floral</a>
<a href="main.html#filter?scent=woody" class="mobile-nav-link">Woody</a>
<a href="main.html#filter?scent=oriental" class="mobile-nav-link">Oriental</a>
<a href="main.html#filter?scent=fresh" class="mobile-nav-link">Fresh</a>
<a href="main.html#filter?scent=citrus" class="mobile-nav-link">Citrus</a>
</div>
<div class="mobile-nav-section">
<h4>Collections</h4>
<a href="main.html#collections?type=designer" class="mobile-nav-link">Designer</a>
<a href="main.html#collections?type=niche" class="mobile-nav-link">Niche</a>
<a href="main.html#collections?type=vintage" class="mobile-nav-link">Vintage</a>
<a href="main.html#collections?type=seasonal" class="mobile-nav-link">Seasonal</a>
</div>
<div class="mobile-nav-section">
<h4>Customer Service</h4>
<a href="customer-service.html" class="mobile-nav-link">Customer Service</a>
<a href="contact.html" class="mobile-nav-link">Contact Us</a>
<a href="size-guide.html" class="mobile-nav-link">Size Guide</a>
<a href="faq.html" class="mobile-nav-link">FAQ</a>
<a href="terms-of-service.html" class="mobile-nav-link">Terms of Service</a>
<a href="privacy-policy.html" class="mobile-nav-link">Privacy Policy</a>
</div>
<div class="mobile-nav-section">
<h4>Featured Brands</h4>
<a href="main.html#filter?brand=chanel" class="mobile-nav-link">Chanel</a>
<a href="main.html#filter?brand=dior" class="mobile-nav-link">Dior</a>
<a href="main.html#filter?brand=creed" class="mobile-nav-link">Creed</a>
<a href="main.html#filter?brand=tom-ford" class="mobile-nav-link">Tom Ford</a>
</div>
<div class="mobile-nav-section">
<h4>Account</h4>
<a href="auth.html?tab=signin" class="mobile-nav-link logged-out-only">Sign In</a>
<a href="auth.html?tab=signup" class="mobile-nav-link logged-out-only">Sign Up</a>
<a href="account.html" class="mobile-nav-link logged-in-only" style="display: none;">Profile & Settings</a>
<a href="account.html#preferences" class="mobile-nav-link logged-in-only" style="display: none;">Fragrance Preferences</a>
<a href="account.html#orders" class="mobile-nav-link logged-in-only" style="display: none;">Order History</a>
</div>
</div>
</div>
<!-- Customer Service Header -->
<section class="service-header">
<div class="container">
<div class="service-header-content">
<h1 class="service-title">Customer Service</h1>
<div class="service-title-accent"></div>
</div>
<p class="service-subtitle">We're here to provide you with exceptional support and ensure your fragrance journey is nothing short of perfect</p>
</div>
</section>
<!-- Service Content -->
<section class="service-content">
<div class="container">
<div class="service-grid">
<!-- Support Options -->
<div class="service-card">
<div class="service-icon">
<i class="fas fa-headset"></i>
</div>
<h3>24/7 Live Support</h3>
<p>Our fragrance experts are available around the clock to assist you with any questions about our products, orders, or recommendations.</p>
<a href="contact.html" class="service-btn">Get Help Now</a>
</div>
<div class="service-card">
<div class="service-icon">
<i class="fas fa-gift"></i>
</div>
<h3>Gift Services</h3>
<p>Perfect for special occasions. We offer gift wrapping, personalized messages, and special packaging for your loved ones.</p>
<a href="#" class="service-btn">Learn More</a>
</div>
<div class="service-card">
<div class="service-icon">
<i class="fas fa-user-tie"></i>
</div>
<h3>Personal Consultation</h3>
<p>Book a one-on-one session with our fragrance experts to discover your perfect signature scent.</p>
<a href="contact.html" class="service-btn">Book Consultation</a>
</div>
<div class="service-card">
<div class="service-icon">
<i class="fas fa-shield-alt"></i>
</div>
<h3>Authenticity Guarantee</h3>
<p>Every fragrance in our collection is guaranteed to be 100% authentic and sourced directly from authorized distributors.</p>
<a href="#" class="service-btn">Our Promise</a>
</div>
</div>
<!-- Contact Information -->
<div class="contact-section">
<h2>Get in Touch</h2>
<div class="contact-methods">
<div class="contact-method">
<i class="fas fa-envelope"></i>
<div>
<h4>Email Support</h4>
<p>support@fragrancecollect.com</p>
<span>Response within 2 hours</span>
</div>
</div>
<div class="contact-method">
<i class="fas fa-handshake"></i>
<div>
<h4>Partnership Inquiries</h4>
<p>info@fragrancecollect.com</p>
<span>Building luxury fragrance partnerships</span>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- Footer -->
<footer class="footer">
<div class="container">
<div class="footer-content">
<div class="footer-section">
<h3 class="footer-title">Fragrance Collect</h3>
<p>Discover the world's finest fragrances curated for the discerning connoisseur. Experience luxury, elegance, and sophistication in every scent.</p>
<div class="social-links">
<a href="https://www.tiktok.com/@the.cologne.archi" class="social-link" target="_blank" rel="noopener noreferrer"><i class="fab fa-tiktok"></i></a>
</div>
</div>
<div class="footer-section">
<h4>Quick Links</h4>
<ul class="footer-links">
<li><a href="main.html">Home</a></li>
<li><a href="main.html#favorites">Favorites</a></li>
<li><a href="main.html#collections">Collections</a></li>
<li><a href="main.html#top-rated">Top Rated</a></li>
<li><a href="main.html#shop">Shop</a></li>
</ul>
</div>
<div class="footer-section">
<h4>Customer Service</h4>
<ul class="footer-links">
<li><a href="customer-service.html">Customer Service</a></li>
<li><a href="contact.html">Contact Us</a></li>
<li><a href="size-guide.html">Size Guide</a></li>
<li><a href="faq.html">FAQ</a></li>
<li><a href="terms-of-service.html">Terms of Service</a></li>
<li><a href="privacy-policy.html">Privacy Policy</a></li>
</ul>
</div>
<div class="footer-section">
<h4>Contact Info</h4>
<div class="contact-info">
<p><i class="fas fa-envelope"></i> info@fragrancecollect.com</p>
<p><i class="fas fa-envelope"></i> support@fragrancecollect.com</p>
</div>
</div>
</div>
<div class="footer-bottom">
<p>© 2025 Fragrance Collect. All rights reserved.</p>
</div>
</div>
</footer>
<!-- Universal Header Script -->
<script src="universal-header-script.js"></script>
<script src="shared-auth.js"></script>
<script src="customer-service-script.js"></script>
</body>
</html>