[Bug]: can't create a return through admin ui

[idankonimbo]

Package.json file

{
  "name": "new",
  "version": "0.0.1",
  "description": "A starter for Medusa projects.",
  "author": "Medusa (https://medusajs.com)",
  "license": "MIT",
  "keywords": [
    "sqlite",
    "postgres",
    "typescript",
    "ecommerce",
    "headless",
    "medusa"
  ],
  "scripts": {
    "build": "medusa build",
    "seed": "medusa exec ./src/scripts/seed.ts",
    "start": "medusa start",
    "dev": "medusa develop",
    "test:integration:http": "TEST_TYPE=integration:http NODE_OPTIONS=--experimental-vm-modules jest --silent=false --runInBand --forceExit",
    "test:integration:modules": "TEST_TYPE=integration:modules NODE_OPTIONS=--experimental-vm-modules jest --silent --runInBand --forceExit",
    "test:unit": "TEST_TYPE=unit NODE_OPTIONS=--experimental-vm-modules jest --silent --runInBand --forceExit"
  },
  "dependencies": {
    "@medusajs/admin-sdk": "2.8.4",
    "@medusajs/cli": "2.8.4",
    "@medusajs/framework": "2.8.4",
    "@medusajs/medusa": "2.8.4",
    "@mikro-orm/core": "6.4.3",
    "@mikro-orm/knex": "6.4.3",
    "@mikro-orm/migrations": "6.4.3",
    "@mikro-orm/postgresql": "6.4.3",
    "@retailos-ai/rms-hyp-payment": "^1.0.4",
    "awilix": "^8.0.1",
    "pg": "^8.13.0"
  },
  "devDependencies": {
    "@medusajs/test-utils": "2.8.4",
    "@mikro-orm/cli": "6.4.3",
    "@swc/core": "1.5.7",
    "@swc/jest": "^0.2.36",
    "@types/jest": "^29.5.13",
    "@types/node": "^20.0.0",
    "@types/react": "^18.3.2",
    "@types/react-dom": "^18.2.25",
    "jest": "^29.7.0",
    "prop-types": "^15.8.1",
    "react": "^18.2.0",
    "react-dom": "^18.2.0",
    "ts-node": "^10.9.2",
    "typescript": "^5.6.2",
    "vite": "^5.2.11",
    "yalc": "^1.0.0-pre.53"
  },
  "engines": {
    "node": ">=20"
  }
}

Node.js version

v22.14.0

Database and its version

PostgreSQL 17.4

Operating system name and version

Microsoft Windows [Version 10.0.26100.4351]

Browser name

chrome

What happended?

hi medusa buddies
i am having a problem with the admin ui :
when i want to preform a return on some order in the admin ui i am having some of a weird render when i am click on the confim return
and this render just clear the form and submit it with no data
an return is created in the db but with null
and when i perfom a return thorogh the postman it works
thank you

Expected behavior

the return id should be found and match and the db will be updated with the valus corectlly

Actual behavior

when i want to preform a return on some order in the admin ui i am having some of a weird render when i am click on the confim return
and this render just clear the form and submit it with no data
an return is created in the db but with null
and when i perfom a return thorogh the postman it works

Link to reproduction repo

https://github.com/idankonimbo/hyp.git

[kriss145]

I have similar problem. I found it when I wanted to create a return for 10 zł.

The table "return" has a return_id which was created by the panel but the return_item is empty.
In the screenshot I see also delete request. Something is wrong in the panel admin?

I have a Medusa 2.7.1

[SamuelZierlinger]

We also have the same problem on our side! Just updated and wanted to test return functionality for our custom fulfillment module! Now having to test through insomnia. Help would be appreciated!

[lemon-sandwich]

Facing the same issue @riqwan , do you have any information about this?

1. I initiate a return.
2. Add the items.
3. Select a location.
4. Confirm Return

Reference issue video: https://www.loom.com/share/bfbcfa3c82b94885a0a0b41a21ee3c54

Error:

0|admin-dev  | error:   Return id not found: return_01K0A0DD454JFR5Q8H0NTH6T3F
0|admin-dev  |     {
0|admin-dev  |       message: 'Return id not found: return_01K0A0DD454JFR5Q8H0NTH6T3F',
0|admin-dev  |       name: 'Error',
0|admin-dev  |       stack: 'Error: Return id not found: return_01K0A0DD454JFR5Q8H0NTH6T3F\n' +
0|admin-dev  |         '    at RemoteJoiner.checkIfKeysExist (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/orchestration/src/joiner/remote-joiner.ts:566:13)\n' +
0|admin-dev  |         '    at RemoteJoiner.fetchData (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/orchestration/src/joiner/remote-joiner.ts:503:10)\n' +
0|admin-dev  |         '    at processTicksAndRejections (node:internal/process/task_queues:95:5)\n' +
0|admin-dev  |         '    at async RemoteJoiner.query (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/orchestration/src/joiner/remote-joiner.ts:1514:22)\n' +
0|admin-dev  |         '    at async RemoteQuery.query (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/modules-sdk/src/remote-query/remote-query.ts:422:12)\n' +
0|admin-dev  |         '    at async Query.query (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/modules-sdk/src/remote-query/query.ts:137:12)\n' +
0|admin-dev  |         '    at async Object.<anonymous> (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/core-flows/src/common/steps/use-remote-query.ts:135:22)\n' +
0|admin-dev  |         '    at async Object.invoke (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/workflows-sdk/src/utils/composer/helpers/create-step-handler.ts:72:52)\n' +
0|admin-dev  |         '    at async DistributedTransaction.handler (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/orchestration/src/workflow/workflow-manager.ts:214:16)\n' +
0|admin-dev  |         '    at async stepHandler (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/orchestration/src/transaction/transaction-orchestrator.ts:827:20)\n' +
0|admin-dev  |         '    at async Promise.allSettled (index 0)\n' +
0|admin-dev  |         '    at async promiseAll (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/utils/src/common/promise-all.ts:27:18)\n' +
0|admin-dev  |         '    at async TransactionOrchestrator.executeNext (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/orchestration/src/transaction/transaction-orchestrator.ts:965:7)\n' +
0|admin-dev  |         '    at async executeNext (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/orchestration/src/transaction/transaction-orchestrator.ts:1013:14)\n' +
0|admin-dev  |         '    at async TransactionOrchestrator.resume (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/orchestration/src/transaction/transaction-orchestrator.ts:1028:5)\n' +
0|admin-dev  |         '    at async LocalWorkflow.run (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/orchestration/src/workflow/local-workflow.ts:371:5)\n' +
0|admin-dev  |         '    at async originalExecution (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/workflows-sdk/src/helper/workflow-export.ts:113:26)\n' +
0|admin-dev  |         '    at async LocalWorkflow.newRun [as run] (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/workflows-sdk/src/helper/workflow-export.ts:192:12)\n' +
0|admin-dev  |         '    at async POST (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/medusa/src/api/admin/returns/[id]/request/route.ts:24:22)\n' +
0|admin-dev  |         '    at async POST (/home/ecommerce/app/commerce/admin/node_modules/@medusajs/framework/src/http/utils/wrap-handler.ts:27:14)\n' +
0|admin-dev  |         '⮑ sat /home/ecommerce/app/commerce/admin/node_modules/@medusajs/core-flows/dist/order/workflows/return/confirm-return-request.js: [confirm-return-request -> use-remote-query (invoke)]',
0|admin-dev  |       __isMedusaError: true,
0|admin-dev  |       type: 'not_found',
0|admin-dev  |       code: undefined,
0|admin-dev  |       date: 2025-07-16T16:17:40.003Z
0|admin-dev  |     }
0|admin-dev  | http:    POST /admin/returns/return_01K0A0DD454JFR5Q8H0NTH6T3F/request ← https://ecommerce.staging.hokidev.com/app/orders/order_01JZ8T58BFH47F6GTYWWMWZAQE (404) - 17.324 ms

[fPolic]

hey guys, do you all use Windows (with Chrome maybe)?

[lemon-sandwich]

hey guys, do you all use Windows (with Chrome maybe)?

Yes, using Chome with Windows 11

[github-actions]

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 3 days.

[SamuelZierlinger]

It is not stale unfortunately
Just tested with 2.9.0.

the creation of the return doesnt create or save the return id, therefore the 2nd step of the return flow doesnt work. error: return id not found. this is even when trying to do it manually per insomnia for example.

so there is a deeper issue.

here is my bug entry(same problem): #12913 (comment)

[SamuelZierlinger]

hey guys, do you all use Windows (with Chrome maybe)?

No used, ARC Browser(Chromium) and also tested it directly through insomnia.
Working on Mac, do you have maybe some information on that?

[riderofzion]

Still the same problem with the latest Medusa version 2.10.1.

[fPolic]

This seems to be related to older radix subpackage versions being installed, depending on the package manager used. I managed to reproduce this with npm.

Until we release a fix, you can try adding:

  "overrides": {
    "@radix-ui/react-dismissable-layer": "1.1.4",
    "@radix-ui/react-dialog": "1.1.4"
  },

(or equivalent for your package manager) to package.json and reinstalling deps.