MKV files fail to load (MP4 works fine)

[I-MohitKumawat]

I’m experiencing an issue where ".mkv" video files do not load at all in Just Player. The app opens, but the video never starts (no playback). ".mp4" files play normally without any issues.

Steps to Reproduce

1. Open Just Player
2. Try to play any ".mkv" file
3. Observe that it does not load or start playback

Expected Behavior
MKV files should load and play normally, just like MP4 files.

Actual Behavior
MKV files fail to load entirely (no playback starts).

Troubleshooting Done

• Uninstalled and reinstalled the app
• Cleared cache and app data
• Tested multiple MKV files

Device Info

• Device: realme narzo 70 pro
• OS Version: 16
• App Version: 0.211

Additional Notes

• Issue seems specific to MKV format
• MP4 playback works fine, suggesting a possible codec/container issue