EVenergia Consulting, SL
Avenida Diagonal 532, Planta 2
08006 Barcelona, Spain
Company registration number: B13803390
These Terms of Use (the "Agreement") are entered into between the entity/person using or accessing the Services (the "User" or "You") and EVenergia Consulting, SL ("Cargea" or "we"), collectively referred to as the "Parties" or each a "Party".
This Agreement together with the Cargea Privacy Policy govern your use of the services operated by Cargea ("Services").
Services may include, but are not limited to, mobile applications and/or websites operated by Cargea under its own brand and/or under its partners' brands. These Services include all features and functionalities, including but not limited to websites, user portals, mobile applications, content and user interfaces associated with Cargea's platform for electric vehicle drivers and charge point operators, where users can manage and find charge points to start and pay for charging sessions of electric vehicles.
By registering for the Services and accepting this Agreement you enter into an agreement with Cargea which allows you to use the Services.
All transactions that are part of the Services including, but not limited to, initiating charging sessions as well as ordering and using RFID cards, are governed by such agreement. Registration without explicit acceptance of this Agreement is not possible.
When you make an order for the charging of an electric vehicle through the Services, Cargea acts as an agent on behalf of the Operator to conclude your order and to manage your experience throughout the order process.
If during this process Cargea has received an amount payable by a User to an Operator, such payment shall discharge the User of any payment obligation towards the Operator.
When you make an order to charge an electric vehicle on a charge point that is not integrated to Cargea’s platform, Cargea is acting as an e-mobility provider (EMP), and the sale of electricity is concluded directly between you and Cargea.
Cargea is not liable and does not take any responsibility for the provision of the charging of electric vehicles by third-party operators.
For consumers, all applicable prices are listed inclusive of VAT.
For businesses, applicable prices are exclusive of VAT unless otherwise stated.
All prices are indicated on the Services before the start of a charging process or any other transaction is initiated.
Cargea estimates the charging price prior to the initiation of a charge and reserves the necessary amount.
Cargea may charge transaction fees for facilitating charging services and related services.
For enterprises, business entities and other partners, Services may be subject to subscription plans and usage fees as agreed.
Before the charging process, the price will be clearly displayed as fees per kWh of consumed energy, parking fees, charging session fees and/or time-based fees where applicable.
Cargea will deliver a receipt of the use of the charging Service, including each charging transaction executed.
Cargea may charge you via a variety of payment methods, such as debit/credit card, Wallet, Apple Pay, Google Pay, or invoice.
Invoices may be sent by Cargea via mail or email and may also be accessible in your user account.
Full payment for invoices issued must be received by Cargea within fifteen (15) days after the issue date unless otherwise agreed.
Unpaid amounts may result in suspension or termination of access to the Services.
You will cooperate with Cargea by providing such information and materials as reasonably required in order to supply the Services and ensure that such information is complete and accurate.
It is your responsibility to ensure that your registered payment method is valid and has sufficient balance.
You are responsible for complying with all parking restrictions and regulations applicable at charging stations.
You shall use charging stations correctly and in accordance with provided instructions and ensure that the charging station is suitable for your vehicle.
You must protect your account against unauthorized access and promptly notify Cargea of any misuse.
You are solely responsible for ensuring compliance with all applicable laws and regulations before using the Services.
Unless explicitly granted in writing by Cargea, you must not:
- Resell or sublicense the Services
- Reverse engineer or copy the platform
- Circumvent security measures
- Use the Services unlawfully
- Build competing products based on the Services
All intellectual property rights related to the Services remain the exclusive property of
The use of the Services is the sole responsibility of the User.
The Services are provided "as is" and may be modified, interrupted or discontinued at any time.
To the maximum extent permitted by law, Cargea excludes all warranties and shall not be liable for indirect, incidental or consequential damages, including loss of profits, data or business opportunities.
Nothing in this Agreement excludes liability for fraud, willful misconduct, death or personal injury caused by negligence where such limitation is prohibited by law.
Neither party shall be liable for delays or failure to perform obligations caused by circumstances beyond reasonable control, including strikes, natural disasters, war, terrorism, power failures or governmental actions.
This Agreement may be terminated by either party at any time.
After termination, access to the Services may be removed immediately.
Any obligations accrued before termination shall survive termination.
Cargea and its service providers collect and process personal data in accordance with applicable data protection laws, including the GDPR.
Certain personal and transactional information may be shared with charging station operators and payment providers to facilitate charging sessions, payments, invoicing and customer support.
For more information, please refer to the Cargea Privacy Policy.
Failure by Cargea to enforce any provision of this Agreement shall not constitute a waiver of that provision.
The User may not transfer rights or obligations under this Agreement without prior written consent from Cargea.
If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Consumers may have statutory rights under applicable consumer protection laws.
For physical products purchased through the Services, consumers may have a withdrawal right of fourteen (14) days from receipt of the product.
Charging services are considered fully performed once the charging session has started or completed, and withdrawal rights may therefore cease once the service has begun.
Any complaints regarding products or services may be submitted to:
Cargea may provide a virtual wallet feature which can be used to pay for charging services.
The Wallet may be topped up using approved payment methods.
Users are responsible for monitoring Wallet transactions and notifying Cargea of any unauthorized use.
Credits received through promotions or referral programs may be subject to expiration and may not be withdrawable as cash.
Cargea may offer smart charging functionalities designed to optimize charging sessions and support electricity grid stability.
By using these features, you acknowledge that charging sessions may be optimized according to electricity demand, pricing, or renewable energy availability.
Participation in such functionalities is voluntary and may be disabled through the application settings where available.
This Agreement shall be governed by the laws of Spain.
Any dispute arising in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.
Cargea reserves the right to modify these Terms of Use at any time.
Updated versions will become effective upon publication on the website or within the application.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
Last updated: 8 May 2026.