Describe the bug
On 15th April, a user left feedback that "the app ain't opening". This is on 0.17-beta
https://play.google.com/console/u/3/developers/7703416862210589822/app/4972394374272794253/user-feedback/beta-feedback-details?reviewId=e122e532-8a40-4391-9a6e-3cb9bd172775&corpus=BETA_FEEDBACK.
A long term user also updated their previous review to say - "oppia e muito bom mas o oppia não quer entrar no celular de nenhum geito" = "Oppia is very good, but Oppia won’t open on the phone in any way.". I was not sure which app version she is on, the original review was posted on 0.14 beta, and Playstore doesn't clarify if the update is refering to a newwer version.
Steps To Reproduce
No other details were provided.
Expected Behavior
The app should open without issues.
Screenshots/Videos
N/A
What device/emulator are you using?
No response
Which Android version is your device/emulator running?
Android 8.1 (SDK 27)
Which version of the Oppia Android app are you using?
0.17-beta-92346c369d
Additional Context
No device information was available, but the device language was English and User country is Kenya.
Describe the bug
On 15th April, a user left feedback that "the app ain't opening". This is on 0.17-beta
https://play.google.com/console/u/3/developers/7703416862210589822/app/4972394374272794253/user-feedback/beta-feedback-details?reviewId=e122e532-8a40-4391-9a6e-3cb9bd172775&corpus=BETA_FEEDBACK.
A long term user also updated their previous review to say - "oppia e muito bom mas o oppia não quer entrar no celular de nenhum geito" = "Oppia is very good, but Oppia won’t open on the phone in any way.". I was not sure which app version she is on, the original review was posted on 0.14 beta, and Playstore doesn't clarify if the update is refering to a newwer version.
Steps To Reproduce
No other details were provided.
Expected Behavior
The app should open without issues.
Screenshots/Videos
N/A
What device/emulator are you using?
No response
Which Android version is your device/emulator running?
Android 8.1 (SDK 27)
Which version of the Oppia Android app are you using?
0.17-beta-92346c369d
Additional Context
No device information was available, but the device language was English and User country is Kenya.