Jabra headset issue and possible solution

[spoon252]

I'm having problems with the Jabra headset that you can reproduce on your react-app demo with these steps:

1. Have an incoming or outgoing call
2. Press MUTE button on headset
3. Two headset events are triggered: deviceMuteStatusChanged and deviceEndedCall

So basically, when I press mute on the device, the call is dropped after that.
I was investigating how that happened, and I saw that you are using version 4.0.1 of the "@gnaudio/jabra-js" package.
I upgraded it to the latest version (4.2.1) and tried it and it worked fine.

Can you please make a patch with an upgraded version of the "@gnaudio/jabra-js" in the dependencies?
Thanks!

[maxwellmooney13]

Thank you for bringing this to our attention. I actually saw this issue myself but didn't dive too deep into it so I appreciate you playing around with it. Will raise a patch ASAP

[maxwellmooney13]

@spoon252 Hello, so I spoke to Jabra about this issue as it is one we've seen in the past. From what they told me, this can happen if you have other applications that can support Jabra open. For example, I was able to reproduce this issue on their demo app because I had our own company's application on in the background which supports Jabra but didn't have Jabra selected at the time. As soon as I closed our app, the issue went away. We're going to, at some point, try and work out a solution from our end to prevent this.