You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: notes/ai-fde-organizational-learning-systems/index.html
+5-5Lines changed: 5 additions & 5 deletions
Original file line number
Diff line number
Diff line change
@@ -272,7 +272,7 @@ <h2>FDE exists because enterprise AI cannot be fully specified in advance</h2>
272
272
<p>Many of these constraints become visible only when the system is used against production data by real operators.</p>
273
273
<p>This is why FDE teams are embedded.</p>
274
274
<p>They are not merely implementing a predefined product. They are discovering the real problem while building the solution.</p>
275
-
<p>Databricks describes its FDE model as replacing consultant-style handoffs with embedded engineers who build alongside customers, while maintaining a direct connection with product and research teams. Crucially, when the platform cannot yet support a customer requirement, the field team works with R&D to extend it, allowing field learning to shape the product.</p>
275
+
<p>Databricks describes its <ahref="https://www.databricks.com/blog/forward-deployed-engineering-delivering-business-outcomes-ai">Forward Deployed Engineering model</a> as replacing consultant-style handoffs with embedded engineers who build alongside customers, while maintaining a direct connection with product and research teams. Crucially, when the platform cannot yet support a customer requirement, the field team works with R&D to extend it, allowing field learning to shape the product.</p>
276
276
<p>This makes each FDE engagement a form of field research.</p>
277
277
<p>The team observes where the platform fails, where workflows diverge from documented procedures, where deterministic controls are required, where users override model recommendations, and where local context cannot be generalized.</p>
278
278
<p>The mistake is treating these findings as incidental details of delivery.</p>
@@ -286,7 +286,7 @@ <h2>The difference between delivery and learning</h2>
286
286
<p>The first model scales mainly through headcount.</p>
287
287
<p>The second can create compounding leverage.</p>
288
288
<p>As field discoveries become shared capabilities, later teams begin with better infrastructure, stronger evaluations, clearer controls, and a more accurate understanding of the problem space. The marginal effort required for similar deployments should decline.</p>
289
-
<p>This maps to James March's distinction between exploration and exploitation in organizational learning. Exploration searches for new knowledge and possibilities; exploitation refines, standardizes, and applies what has already been learned.</p>
289
+
<p>This maps to James March's <ahref="https://pubsonline.informs.org/doi/10.1287/orsc.2.1.71">distinction between exploration and exploitation in organizational learning</a>. Exploration searches for new knowledge and possibilities; exploitation refines, standardizes, and applies what has already been learned.</p>
290
290
<p>FDE teams operate at the exploratory edge of the organization. They encounter new workflows, unfamiliar constraints, and real production failures.</p>
291
291
<p>Platform and product teams perform exploitation. They turn validated discoveries into capabilities that can be maintained and reused.</p>
292
292
<p>A scalable FDE model needs both.</p>
@@ -336,7 +336,7 @@ <h3>1. Observe</h3>
336
336
<h3>2. Preserve</h3>
337
337
<p>The team converts the raw discovery into a durable artifact.</p>
338
338
<p>The appropriate artifact depends on the discovery. It might be an Architecture Decision Record, an evaluation case, a postmortem, a reusable test, a workflow diagram, an integration note, or an anti-pattern.</p>
339
-
<p>An Architecture Decision Record captures a significant design decision together with its rationale, trade-offs, and consequences. This makes ADRs particularly useful for FDE work: the code records what the team built, while the ADR preserves why the team chose that design under the constraints it encountered.</p>
339
+
<p>An <ahref="https://cognitect.com/blog/2011/11/15/documenting-architecture-decisions">Architecture Decision Record</a> captures a significant design decision together with its rationale, trade-offs, and consequences. This makes ADRs particularly useful for FDE work: the code records what the team built, while the ADR preserves why the team chose that design under the constraints it encountered.</p>
340
340
<p>The objective is not comprehensive prose. It is to preserve enough context that another team can understand the problem, the environment in which it occurred, the attempted solution, the result, the known limitations, and the evidence supporting the conclusion. Knowledge capture should remain close to engineering work, because documentation treated as a separate post-delivery activity is usually incomplete, delayed, or abandoned.</p>
341
341
<h3>3. Compare</h3>
342
342
<p>A local solution becomes strategically interesting when similar problems appear across independent engagements.</p>
@@ -370,7 +370,7 @@ <h3>6. Measure, update, and deprecate</h3>
370
370
<p>The organization should measure whether the capability reduces implementation effort, prevents duplicate work, lowers incident recurrence, simplifies handover, decreases dependence on FDE support, and remains useful as models and vendors evolve.</p>
371
371
<p>Some abstractions will fail.</p>
372
372
<p>Others will become obsolete because model or cloud providers absorb the capability. Some will prove too rigid for the variation found in the field.</p>
373
-
<p>This process mirrors Nonaka's model of organizational knowledge creation: field teams acquire tacit knowledge through direct work, externalize it into artifacts, combine it across deployments, and allow future teams to internalize it through repeated use.</p>
373
+
<p>This process mirrors <ahref="https://hbr.org/2007/07/the-knowledge-creating-company">Nonaka's model of organizational knowledge creation</a>: field teams acquire tacit knowledge through direct work, externalize it into artifacts, combine it across deployments, and allow future teams to internalize it through repeated use.</p>
374
374
<p>The learning loop must therefore include deprecation.</p>
375
375
<p>A platform that only accumulates abstractions is not learning.</p>
376
376
<p>It is preserving past assumptions.</p>
@@ -485,7 +485,7 @@ <h2>Conclusion: make adaptation cumulative</h2>
485
485
<p>That position makes FDE a distributed sensing network.</p>
486
486
<p>But sensing alone does not create learning.</p>
487
487
<p>The organization needs a mechanism that converts observations into evidence, evidence into patterns, patterns into validated capability, and validated capability into better future deployments.</p>
488
-
<p>This is closely related to Cohen and Levinthal's concept of absorptive capacity: an organization's ability to recognize valuable external knowledge, assimilate it, and apply it.</p>
488
+
<p>This is closely related to Cohen and Levinthal's <ahref="https://www.jstor.org/stable/2393553">concept of absorptive capacity</a>: an organization's ability to recognize valuable external knowledge, assimilate it, and apply it.</p>
489
489
<p>FDE teams give the organization access to high-value operational knowledge.</p>
490
490
<p>The learning system determines whether that knowledge becomes institutional capability or disappears with the engagement.</p>
491
491
<p>In a weak FDE model, every deployment consumes expertise. In a strong FDE model, every deployment also produces expertise in a form that the rest of the organization can use.</p>
Copy file name to clipboardExpand all lines: notes/ai-fde-organizational-learning-systems/index.md
+5-5Lines changed: 5 additions & 5 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -69,7 +69,7 @@ This is why FDE teams are embedded.
69
69
70
70
They are not merely implementing a predefined product. They are discovering the real problem while building the solution.
71
71
72
-
Databricks describes its FDE model as replacing consultant-style handoffs with embedded engineers who build alongside customers, while maintaining a direct connection with product and research teams. Crucially, when the platform cannot yet support a customer requirement, the field team works with R&D to extend it, allowing field learning to shape the product.
72
+
Databricks describes its [Forward Deployed Engineering model](https://www.databricks.com/blog/forward-deployed-engineering-delivering-business-outcomes-ai) as replacing consultant-style handoffs with embedded engineers who build alongside customers, while maintaining a direct connection with product and research teams. Crucially, when the platform cannot yet support a customer requirement, the field team works with R&D to extend it, allowing field learning to shape the product.
73
73
74
74
This makes each FDE engagement a form of field research.
75
75
@@ -97,7 +97,7 @@ The second can create compounding leverage.
97
97
98
98
As field discoveries become shared capabilities, later teams begin with better infrastructure, stronger evaluations, clearer controls, and a more accurate understanding of the problem space. The marginal effort required for similar deployments should decline.
99
99
100
-
This maps to James March's distinction between exploration and exploitation in organizational learning. Exploration searches for new knowledge and possibilities; exploitation refines, standardizes, and applies what has already been learned.
100
+
This maps to James March's [distinction between exploration and exploitation in organizational learning](https://pubsonline.informs.org/doi/10.1287/orsc.2.1.71). Exploration searches for new knowledge and possibilities; exploitation refines, standardizes, and applies what has already been learned.
101
101
102
102
FDE teams operate at the exploratory edge of the organization. They encounter new workflows, unfamiliar constraints, and real production failures.
103
103
@@ -172,7 +172,7 @@ The team converts the raw discovery into a durable artifact.
172
172
173
173
The appropriate artifact depends on the discovery. It might be an Architecture Decision Record, an evaluation case, a postmortem, a reusable test, a workflow diagram, an integration note, or an anti-pattern.
174
174
175
-
An Architecture Decision Record captures a significant design decision together with its rationale, trade-offs, and consequences. This makes ADRs particularly useful for FDE work: the code records what the team built, while the ADR preserves why the team chose that design under the constraints it encountered.
175
+
An [Architecture Decision Record](https://cognitect.com/blog/2011/11/15/documenting-architecture-decisions) captures a significant design decision together with its rationale, trade-offs, and consequences. This makes ADRs particularly useful for FDE work: the code records what the team built, while the ADR preserves why the team chose that design under the constraints it encountered.
176
176
177
177
The objective is not comprehensive prose. It is to preserve enough context that another team can understand the problem, the environment in which it occurred, the attempted solution, the result, the known limitations, and the evidence supporting the conclusion. Knowledge capture should remain close to engineering work, because documentation treated as a separate post-delivery activity is usually incomplete, delayed, or abandoned.
178
178
@@ -234,7 +234,7 @@ Some abstractions will fail.
234
234
235
235
Others will become obsolete because model or cloud providers absorb the capability. Some will prove too rigid for the variation found in the field.
236
236
237
-
This process mirrors Nonaka's model of organizational knowledge creation: field teams acquire tacit knowledge through direct work, externalize it into artifacts, combine it across deployments, and allow future teams to internalize it through repeated use.
237
+
This process mirrors [Nonaka's model of organizational knowledge creation](https://hbr.org/2007/07/the-knowledge-creating-company): field teams acquire tacit knowledge through direct work, externalize it into artifacts, combine it across deployments, and allow future teams to internalize it through repeated use.
238
238
239
239
The learning loop must therefore include deprecation.
240
240
@@ -424,7 +424,7 @@ But sensing alone does not create learning.
424
424
425
425
The organization needs a mechanism that converts observations into evidence, evidence into patterns, patterns into validated capability, and validated capability into better future deployments.
426
426
427
-
This is closely related to Cohen and Levinthal's concept of absorptive capacity: an organization's ability to recognize valuable external knowledge, assimilate it, and apply it.
427
+
This is closely related to Cohen and Levinthal's [concept of absorptive capacity](https://www.jstor.org/stable/2393553): an organization's ability to recognize valuable external knowledge, assimilate it, and apply it.
428
428
429
429
FDE teams give the organization access to high-value operational knowledge.
0 commit comments