running into error while installing KRR

[GillesDeLeus]

I'm trying to install KRR in my terminal on Ubuntu 22.04

lsb_release -a
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 22.04.5 LTS
Release:	22.04
Codename:	jammy

I run into the following issue

brew install krr
==> Fetching robusta-dev/krr/krr
==> Downloading https://github.com/robusta-dev/krr/releases/download/v1.23.0/krr-ubuntu-latest-v1.23.0.zip
==> Downloading from https://objects.githubusercontent.com/github-production-release-asset-2e65be/603117527/631714ab-76a7-4b0d-9b7d-43a45965e11f?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=releaseassetproduction%2F20250509%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250509T135419Z&X-Amz-Expires=300&X-Amz-Signature=03a51c0e81ac177cde6895608bfb01eaeda01c6307dbfc3
#=#=-  #       #                                                                                                                                                                                                                                               #=O#-     #        #                                                                                               ######################################################################################################################################################################################################################################################### 100.0%
==> Installing krr from robusta-dev/krr
==> Running 'krr version' to warm up binary and extract compressed python libraries... this can take up to 60 seconds
==> /home/linuxbrew/.linuxbrew/Cellar/krr/1.23.0/libexec/krr version
Last 15 lines from /home/GDE9384/.cache/Homebrew/Logs/krr/01.krr:
2025-05-09 13:54:34 +0000

/home/linuxbrew/.linuxbrew/Cellar/krr/1.23.0/libexec/krr
version

**[PYI-1394571:ERROR] Failed to load Python shared library '/home/linuxbrew/.linuxbrew/Cellar/krr/1.23.0/libexec/_internal/libpython3.11.so.1.0': dlopen: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.38' not found (required by /home/linuxbrew/.linuxbrew/Cellar/krr/1.23.0/libexec/_internal/libpython3.11.so.1.0)**

how can I fix this?

[YogaNovvaindra]

Also getting same error

lsb_release -a
No LSB modules are available.
Distributor ID:	Debian
Description:	Debian GNU/Linux 12 (bookworm)
Release:	12
Codename:	bookworm

brew install krr
==> Fetching robusta-dev/krr/krr
==> Downloading https://github.com/robusta-dev/krr/releases/download/v1.23.0/krr-ubuntu-latest-v1.23.0.zip
Already downloaded: /home/yoga/.cache/Homebrew/downloads/0b08d782fdfa8cab51e86f14811042ec4d2b27b3cbad2756df137c67d3f269b3--krr-ubuntu-latest-v1.23.0.zip
==> Installing krr from robusta-dev/krr
==> Running 'krr version' to warm up binary and extract compressed python libraries... this can take up to 60 seconds
==> /home/linuxbrew/.linuxbrew/Cellar/krr/1.23.0/libexec/krr version
Last 15 lines from /home/yoga/.cache/Homebrew/Logs/krr/01.krr:
2025-06-05 08:36:40 +0000

/home/linuxbrew/.linuxbrew/Cellar/krr/1.23.0/libexec/krr
version

[PYI-1336490:ERROR] Failed to load Python shared library '/home/linuxbrew/.linuxbrew/Cellar/krr/1.23.0/libexec/_internal/libpython3.11.so.1.0': dlopen: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.38' not found (required by /home/linuxbrew/.linuxbrew/Cellar/krr/1.23.0/libexec/_internal/libpython3.11.so.1.0)

If reporting this issue please do so at (not Homebrew/* repositories):
  https://github.com/robusta-dev/homebrew-krr/issues

These open issues may also help:
running into error while installing KRR https://github.com/robusta-dev/homebrew-krr/issues/6
Cannot upgrade krr to version 1.10.0 https://github.com/robusta-dev/homebrew-krr/issues/4

[Skaronator]

I run into the exact same issue. Really unfortunate since this is the recommended way to install according to the Readme.

[Skaronator]

@aantn Not sure if this issue is being overlooked because it's in a separate repository, but it's a major blocker for new users trying to get started with krr.

I also tried the docker image but that isn't working for me. Likly due to missing AWS CLI within the container for AWS EKS auth.

[antoinewass]

Hi, I also ran into the same issue. Is there any work around you found to solve it? Thank you

[Skaronator]

I looked for other tools that do an similar job but saidly there is nothing out there. Best solution is to download the source install it manually.

Follow the "From Source" steps in the readme: https://github.com/robusta-dev/krr?tab=readme-ov-file#installation-methods

I would highly recommend to use a venv for the install.

[antoinewass]

Thank you for the tips :)