Bug: Payments status not update when charge, refund created with transactions

[nawajar]

What are you trying to achieve?

Payments status still not update when refund created.

Steps to reproduce the problem

Step

1. Create charge
2. Create refund

Refund created by staff from dashboard, After receive webhook from subscription on TransactionRefundRequested the api process to refund with our payment gateway then return result following this document

https://docs.saleor.io/developer/extending/webhooks/synchronous-events/transaction#transaction-refund

What did you expect to happen?

Payment status change to PARTIALLY_REFUNDED, FULLY_REFUNDED

Logs

No response

Environment

Saleor version : 3.20.55
OS and version: …

[aniav]

Thank you for the report @nawajar I have created a task for our team to check.

Internal link to track: MERX-1326: Bug: Payments status not updated in Dashboard when charge, refund created with transactions

[andrzejewsky]

hey @nawajar hey, we are completely aware of the fact that statuses on the order page are not so clear. We had plenty other reports regarding similar issues. It works on the API but the presentation of the current order must be changed a bit to be more UX friendly - we are definitely going to work on that.

[nawajar]

I think the status should be refunded according to this document

https://docs.saleor.io/developer/payments/lifecycle