software_center_download: An unexpected error occurred: KeyError

[saibi558440]

Hello Need help with downloading files from SAP using ansbile, having issues with gettitng the ansible working.

# /usr/share/ansible/collections/ansible_collections
Collection              Version
----------------------- -------
community.sap_launchpad 1.3.2

Tried different version os ansible-cores all the way till 2:19

ansible-playbook [core 2.14.14]
  config file = /etc/ansible/ansible.cfg
  configured module search path = ['/root/.ansible/plugins/modules', '/usr/share/ansible/plugins/modules']
  ansible python module location = /usr/local/lib/python3.9/site-packages/ansible
  ansible collection location = /usr/share/ansible/collections:/root/.ansible/collections:/usr/share/ansible/collections
  executable location = /usr/local/bin/ansible-playbook
  python version = 3.9.18 (main, Apr 23 2026, 00:00:00) [GCC 11.4.1 20231218 (Red Hat 11.4.1-4)] (/usr/bin/python3)
  jinja version = 3.1.6
  libyaml = True

I keep running into a hang situation

TASK [community.sap_launchpad.sap_software_download : Validate Credentials - Dry run check user credentials and download privilege with Python venv] ***
fatal: [localhost]: FAILED! => {"alternative": false, "changed": false, "filename": "SAPCAR_1200-70007726.EXE", "msg": "An unexpected error occurred: KeyError - '.softwaredownloads.sap.com'"}
...ignoring

TASK [community.sap_launchpad.sap_software_download : Validate Credentials - Dry run check user credentials and download privilege with Python system default] ***
skipping: [localhost]

TASK [community.sap_launchpad.sap_software_download : Validate Credentials - Show failed results] *************************************
fatal: [localhost]: FAILED! => {"changed": false, "msg": "Validation of provided S-User credentials failed.\nEnsure correct S-User credentials are provided in:\n`sap_software_download_suser_id` and `sap_software_download_suser_password`\n"}

I know my id and password are good
Thank you

[marcelmamula]

@saibi558440 I had to reformat your message into code blocks because it was unreadable.

I have not seen this error before, but there are 2 things you need to try:

1. Ensure that you are on control node which has access to public internet and domain *.softwaredownloads.sap.com.

2. Test execution using module instead of role, just for debugging. Make sure to update variable values in example below.

---
- name: Example play for Ansible Module software_center_download
  hosts: all
  tasks:
    - name: Download SAP Software file using search_query
      community.sap_launchpad.software_center_download:
        suser_id: "Enter SAP S-User ID"
        suser_password: "Enter SAP S-User Password"
        search_query: "SAPCAR_1400-70007716.EXE"
        dest: "Enter download path (e.g. /software)"

[sean-freeman]

The true error is probably before the copy/paste point. Test connectivity, run code above, and run Ansible with -vv to reveal more detail about what is happening

[marcelmamula]

I have done test with disabled network and I am getting resolution error that is correctly caught.

fatal: [localhost]: FAILED! =>
    alternative: false
    changed: false
    filename: SAPCAR_1000-70007726.EXE
    msg: 'An unexpected error occurred: ConnectionError - HTTPSConnectionPool(host=''launchpad.support.sap.com'',
        port=443): Max retries exceeded with url: / (Caused by NameResolutionError("HTTPSConnection(host=''launchpad.support.sap.com'',
        port=443): Failed to resolve ''launchpad.support.sap.com'' ([Errno -3] Temporary
        failure in name resolution)"))'
    original_query: SAPCAR_1000-70007726.EXE
    search_method: exact

You need to ensure that your environment is in good shape, with valid internet access and no issue with DNS.
I am unable to get your error on my end, even when trying different scenarios.

If you are able to edit files in your locally downloaded collection (or this repo clone), then try as well:

• Update file plugins/module_utils/software_center/download.py on line 168 with try/catch block.

        except (HTTPError, ConnectionError) as e:
            try:
                client.session.cookies.clear(domain='.softwaredownloads.sap.com')
            except KeyError:
                pass

• Re-execute module with -vvvvv flag.

[saibi558440]

Hello @sean-freeman Thank you for the quick reply here is the log for -vvv
1 plays in sample-download-install-media.yml

Please enter S-User: <MASKING>
Please enter Password:

PLAY [all] ****************************************************************************************************************************

TASK [Gathering Facts] ****************************************************************************************************************
task path: /usr/share/ansible/collections/ansible_collections/community/sap_launchpad/playbooks/sample-download-install-media.yml:2
<localhost> ESTABLISH LOCAL CONNECTION FOR USER: root
<localhost> EXEC /bin/sh -c 'echo ~root && sleep 0'
<localhost> EXEC /bin/sh -c '( umask 77 && mkdir -p "` echo /root/.ansible/tmp `"&& mkdir "` echo /root/.ansible/tmp/ansible-tmp-1784037326.639254-71353-35093953023648 `" && echo ansible-tmp-1784037326.639254-71353-35093953023648="` echo /root/.ansible/tmp/ansible-tmp-1784037326.639254-71353-35093953023648 `" ) && sleep 0'
Using module file /usr/local/lib/python3.9/site-packages/ansible/modules/setup.py
<localhost> PUT /root/.ansible/tmp/ansible-local-712824zy8bcen/tmpppe_0_y3 TO /root/.ansible/tmp/ansible-tmp-1784037326.639254-71353-35093953023648/AnsiballZ_setup.py
<localhost> EXEC /bin/sh -c 'chmod u+x /root/.ansible/tmp/ansible-tmp-1784037326.639254-71353-35093953023648/ /root/.ansible/tmp/ansible-tmp-1784037326.639254-71353-35093953023648/AnsiballZ_setup.py && sleep 0'
<localhost> EXEC /bin/sh -c 'python3 /root/.ansible/tmp/ansible-tmp-1784037326.639254-71353-35093953023648/AnsiballZ_setup.py && sleep 0'
<localhost> EXEC /bin/sh -c 'rm -f -r /root/.ansible/tmp/ansible-tmp-1784037326.639254-71353-35093953023648/ > /dev/null 2>&1 && sleep 0'
ok: [localhost]

TASK [Install Python package manager pip3 to system Python] ***************************************************************************
task path: /usr/share/ansible/collections/ansible_collections/community/sap_launchpad/playbooks/sample-download-install-media.yml:8
<localhost> ESTABLISH LOCAL CONNECTION FOR USER: root
<localhost> EXEC /bin/sh -c 'echo ~root && sleep 0'
<localhost> EXEC /bin/sh -c '( umask 77 && mkdir -p "` echo /root/.ansible/tmp `"&& mkdir "` echo /root/.ansible/tmp/ansible-tmp-1784037328.6533995-71431-44454325322681 `" && echo ansible-tmp-1784037328.6533995-71431-44454325322681="` echo /root/.ansible/tmp/ansible-tmp-1784037328.6533995-71431-44454325322681 `" ) && sleep 0'
Using module file /usr/local/lib/python3.9/site-packages/ansible/modules/dnf.py
<localhost> PUT /root/.ansible/tmp/ansible-local-712824zy8bcen/tmpx8f5joju TO /root/.ansible/tmp/ansible-tmp-1784037328.6533995-71431-44454325322681/AnsiballZ_dnf.py
<localhost> EXEC /bin/sh -c 'chmod u+x /root/.ansible/tmp/ansible-tmp-1784037328.6533995-71431-44454325322681/ /root/.ansible/tmp/ansible-tmp-1784037328.6533995-71431-44454325322681/AnsiballZ_dnf.py && sleep 0'
<localhost> EXEC /bin/sh -c 'python3 /root/.ansible/tmp/ansible-tmp-1784037328.6533995-71431-44454325322681/AnsiballZ_dnf.py && sleep 0'
<localhost> EXEC /bin/sh -c 'rm -f -r /root/.ansible/tmp/ansible-tmp-1784037328.6533995-71431-44454325322681/ > /dev/null 2>&1 && sleep 0'
ok: [localhost] => {
    "changed": false,
    "invocation": {
        "module_args": {
            "allow_downgrade": false,
            "allowerasing": false,
            "autoremove": false,
            "bugfix": false,
            "cacheonly": false,
            "conf_file": null,
            "disable_excludes": null,
            "disable_gpg_check": false,
            "disable_plugin": [],
            "disablerepo": [],
            "download_dir": null,
            "download_only": false,
            "enable_plugin": [],
            "enablerepo": [],
            "exclude": [],
            "install_repoquery": true,
            "install_weak_deps": true,
            "installroot": "/",
            "list": null,
            "lock_timeout": 30,
            "name": [
                "python3-pip"
            ],
            "nobest": false,
            "releasever": null,
            "security": false,
            "skip_broken": false,
            "sslverify": true,
            "state": "present",
            "update_cache": false,
            "update_only": false,
            "validate_certs": true
        }
    },
    "msg": "Nothing to do",
    "rc": 0,
    "results": []
}

TASK [Install Python dependencies for Ansible Modules to system Python] ***************************************************************
task path: /usr/share/ansible/collections/ansible_collections/community/sap_launchpad/playbooks/sample-download-install-media.yml:12
<localhost> ESTABLISH LOCAL CONNECTION FOR USER: root
<localhost> EXEC /bin/sh -c 'echo ~root && sleep 0'
<localhost> EXEC /bin/sh -c '( umask 77 && mkdir -p "` echo /root/.ansible/tmp `"&& mkdir "` echo /root/.ansible/tmp/ansible-tmp-1784037334.223573-71478-84483618624914 `" && echo ansible-tmp-1784037334.223573-71478-84483618624914="` echo /root/.ansible/tmp/ansible-tmp-1784037334.223573-71478-84483618624914 `" ) && sleep 0'
Using module file /usr/local/lib/python3.9/site-packages/ansible/modules/pip.py
<localhost> PUT /root/.ansible/tmp/ansible-local-712824zy8bcen/tmp8yet9n3t TO /root/.ansible/tmp/ansible-tmp-1784037334.223573-71478-84483618624914/AnsiballZ_pip.py
<localhost> EXEC /bin/sh -c 'chmod u+x /root/.ansible/tmp/ansible-tmp-1784037334.223573-71478-84483618624914/ /root/.ansible/tmp/ansible-tmp-1784037334.223573-71478-84483618624914/AnsiballZ_pip.py && sleep 0'
<localhost> EXEC /bin/sh -c 'python3 /root/.ansible/tmp/ansible-tmp-1784037334.223573-71478-84483618624914/AnsiballZ_pip.py && sleep 0'
<localhost> EXEC /bin/sh -c 'rm -f -r /root/.ansible/tmp/ansible-tmp-1784037334.223573-71478-84483618624914/ > /dev/null 2>&1 && sleep 0'
ok: [localhost] => {
    "changed": false,
    "cmd": [
        "/usr/bin/python3",
        "-m",
        "pip.__main__",
        "install",
        "urllib3",
        "requests",
        "beautifulsoup4",
        "lxml"
    ],
    "invocation": {
        "module_args": {
            "chdir": null,
            "editable": false,
            "executable": null,
            "extra_args": null,
            "name": [
                "urllib3",
                "requests",
                "beautifulsoup4",
                "lxml"
            ],
            "requirements": null,
            "state": "present",
            "umask": null,
            "version": null,
            "virtualenv": null,
            "virtualenv_command": "virtualenv",
            "virtualenv_python": null,
            "virtualenv_site_packages": false
        }
    },
    "name": [
        "urllib3",
        "requests",
        "beautifulsoup4",
        "lxml"
    ],
    "requirements": null,
    "state": "present",
    "stderr": "WARNING: Running pip as the 'root' user can result in broken permissions and conflicting behaviour with the system package manager. It is recommended to use a virtual environment instead: https://pip.pypa.io/warnings/venv\n",
    "stderr_lines": [
        "WARNING: Running pip as the 'root' user can result in broken permissions and conflicting behaviour with the system package manager. It is recommended to use a virtual environment instead: https://pip.pypa.io/warnings/venv"
    ],
    "stdout": "Requirement already satisfied: urllib3 in /usr/local/lib/python3.9/site-packages (2.6.3)\nRequirement already satisfied: requests in /usr/local/lib/python3.9/site-packages (2.32.5)\nRequirement already satisfied: beautifulsoup4 in /usr/local/lib/python3.9/site-packages (4.10.0)\nRequirement already satisfied: lxml in /usr/local/lib64/python3.9/site-packages (6.1.1)\nRequirement already satisfied: certifi>=2017.4.17 in /usr/local/lib/python3.9/site-packages (from requests) (2026.6.17)\nRequirement already satisfied: charset_normalizer<4,>=2 in /usr/local/lib64/python3.9/site-packages (from requests) (3.4.9)\nRequirement already satisfied: idna<4,>=2.5 in /usr/lib/python3.9/site-packages (from requests) (2.10)\nRequirement already satisfied: soupsieve>1.2 in /usr/local/lib/python3.9/site-packages (from beautifulsoup4) (2.8.4)\n",
    "stdout_lines": [
        "Requirement already satisfied: urllib3 in /usr/local/lib/python3.9/site-packages (2.6.3)",
        "Requirement already satisfied: requests in /usr/local/lib/python3.9/site-packages (2.32.5)",
        "Requirement already satisfied: beautifulsoup4 in /usr/local/lib/python3.9/site-packages (4.10.0)",
        "Requirement already satisfied: lxml in /usr/local/lib64/python3.9/site-packages (6.1.1)",
        "Requirement already satisfied: certifi>=2017.4.17 in /usr/local/lib/python3.9/site-packages (from requests) (2026.6.17)",
        "Requirement already satisfied: charset_normalizer<4,>=2 in /usr/local/lib64/python3.9/site-packages (from requests) (3.4.9)",
        "Requirement already satisfied: idna<4,>=2.5 in /usr/lib/python3.9/site-packages (from requests) (2.10)",
        "Requirement already satisfied: soupsieve>1.2 in /usr/local/lib/python3.9/site-packages (from beautifulsoup4) (2.8.4)"
    ],
    "version": null,
    "virtualenv": null
}

TASK [Execute Ansible Module to download SAP software] ********************************************************************************
task path: /usr/share/ansible/collections/ansible_collections/community/sap_launchpad/playbooks/sample-download-install-media.yml:39
<localhost> ESTABLISH LOCAL CONNECTION FOR USER: root
<localhost> EXEC /bin/sh -c 'echo ~root && sleep 0'
<localhost> EXEC /bin/sh -c '( umask 77 && mkdir -p "` echo /root/.ansible/tmp `"&& mkdir "` echo /root/.ansible/tmp/ansible-tmp-1784037336.0119066-71509-279596487497585 `" && echo ansible-tmp-1784037336.0119066-71509-279596487497585="` echo /root/.ansible/tmp/ansible-tmp-1784037336.0119066-71509-279596487497585 `" ) && sleep 0'
Using module file /usr/share/ansible/collections/ansible_collections/community/sap_launchpad/plugins/modules/software_center_download.py
<localhost> PUT /root/.ansible/tmp/ansible-local-712824zy8bcen/tmptorjrw9w TO /root/.ansible/tmp/ansible-tmp-1784037336.0119066-71509-279596487497585/AnsiballZ_software_center_download.py
<localhost> EXEC /bin/sh -c 'chmod u+x /root/.ansible/tmp/ansible-tmp-1784037336.0119066-71509-279596487497585/ /root/.ansible/tmp/ansible-tmp-1784037336.0119066-71509-279596487497585/AnsiballZ_software_center_download.py && sleep 0'
<localhost> EXEC /bin/sh -c 'python3 /root/.ansible/tmp/ansible-tmp-1784037336.0119066-71509-279596487497585/AnsiballZ_software_center_download.py && sleep 0'

[saibi558440]

Are there any Pre-Requsites that I can check? my guess its some python or ansible versions

1. This was tested on a older VM in the lab and it is working ( can't use the old version OS in production)
2. A New VM with Redhat 9.6 was created.
3. On the NEW VM we are able to download files using sap download manager (sap-download-manager-3.1.2]$ java -jar *.jar
   /tmp/SAPEXEDB_100-70008101.SAR
   Download Complete: 2
   )
4. update the download.py (sed -n '160,177p' ./plugins/module_utils/software_center/download.py

            # This POST will result in a redirect to the actual file URL.
            res = client.post(endpoint, data=meta, stream=True)
            res.close()  # We don't need the content, just the redirect URL and cookies.
            return res.url
        except (HTTPError, ConnectionError) as e:
            try:
                client.session.cookies.clear(domain='.softwaredownloads.sap.com')
            except KeyError:
                pass
            # Retry on 403 (Forbidden) as it can be a temporary token issue.
            if (isinstance(e, HTTPError) and e.response.status_code != 403) or retry >= C.MAX_RETRY_TIMES:
                raise exceptions.DownloadError(f"Could not resolve download URL after {C.MAX_RETRY_TIMES} retries: {e}")

            time.sleep(60 * (retry + 1))
            return _resolve_download_link(client, url, retry + 1)

    # If a session already exists, the provided URL can be used directly.
)

5. it hangs here for a while before it errors out

ansible-playbook debug.yml -i localhost, -c local -vvvvv
ansible-playbook [core 2.14.14]
  config file = /etc/ansible/ansible.cfg
  configured module search path = ['/root/.ansible/plugins/modules', '/usr/share/ansible/plugins/modules']
  ansible python module location = /usr/local/lib/python3.9/site-packages/ansible
  ansible collection location = /usr/share/ansible/collections:/root/.ansible/collections:/usr/share/ansible/collections
  executable location = /usr/local/bin/ansible-playbook
  python version = 3.9.18 (main, Apr 23 2026, 00:00:00) [GCC 11.4.1 20231218 (Red Hat 11.4.1-4)] (/usr/bin/python3)
  jinja version = 3.1.6
  libyaml = True
Using /etc/ansible/ansible.cfg as config file
Loading collection community.sap_launchpad from /usr/share/ansible/collections/ansible_collections/community/sap_launchpad
setting up inventory plugins
Set default localhost to localhost
Parsed localhost, inventory source with host_list plugin
[WARNING]: running playbook inside collection community.sap_launchpad
Loading callback plugin default of type stdout, v2.0 from /usr/local/lib/python3.9/site-packages/ansible/plugins/callback/default.py
Attempting to use 'default' callback.
Skipping callback 'default', as we already have a stdout callback.
Attempting to use 'junit' callback.
Attempting to use 'minimal' callback.
Skipping callback 'minimal', as we already have a stdout callback.
Attempting to use 'oneline' callback.
Skipping callback 'oneline', as we already have a stdout callback.
Attempting to use 'tree' callback.

PLAYBOOK: debug.yml *******************************************************************************************************************
Positional arguments: debug.yml
verbosity: 5
connection: local
timeout: 10
become_method: sudo
tags: ('all',)
inventory: ('localhost,',)
forks: 5
1 plays in debug.yml

PLAY [Example play for Ansible Module software_center_download] ***********************************************************************

TASK [Gathering Facts] ****************************************************************************************************************
task path: /usr/share/ansible/collections/ansible_collections/community/sap_launchpad/playbooks/debug.yml:2
<localhost> ESTABLISH LOCAL CONNECTION FOR USER: root
<localhost> EXEC /bin/sh -c 'echo ~root && sleep 0'
<localhost> EXEC /bin/sh -c '( umask 77 && mkdir -p "` echo /root/.ansible/tmp `"&& mkdir "` echo /root/.ansible/tmp/ansible-tmp-1784038348.6402535-78283-116630408787459 `" && echo ansible-tmp-1784038348.6402535-78283-116630408787459="` echo /root/.ansible/tmp/ansible-tmp-1784038348.6402535-78283-116630408787459 `" ) && sleep 0'
Including module_utils file ansible/__init__.py
...
Including module_utils file ansible/module_utils/six/__init__.py
<localhost> Attempting python interpreter discovery
<localhost> EXEC /bin/sh -c 'echo PLATFORM; uname; echo FOUND; command -v '"'"'python3.11'"'"'; command -v '"'"'python3.10'"'"'; command -v '"'"'python3.9'"'"'; command -v '"'"'python3.8'"'"'; command -v '"'"'python3.7'"'"'; command -v '"'"'python3.6'"'"'; command -v '"'"'python3.5'"'"'; command -v '"'"'/usr/bin/python3'"'"'; command -v '"'"'/usr/libexec/platform-python'"'"'; command -v '"'"'python2.7'"'"'; command -v '"'"'/usr/bin/python'"'"'; command -v '"'"'python'"'"'; echo ENDFOUND && sleep 0'
<localhost> EXEC /bin/sh -c '/usr/bin/python3.11 && sleep 0'
Using module file /usr/local/lib/python3.9/site-packages/ansible/modules/setup.py
<localhost> PUT /root/.ansible/tmp/ansible-local-78273rm9n1iim/tmpkgbfc2pl TO /root/.ansible/tmp/ansible-tmp-1784038348.6402535-78283-116630408787459/AnsiballZ_setup.py
<localhost> EXEC /bin/sh -c 'chmod u+x /root/.ansible/tmp/ansible-tmp-1784038348.6402535-78283-116630408787459/ /root/.ansible/tmp/ansible-tmp-1784038348.6402535-78283-116630408787459/AnsiballZ_setup.py && sleep 0'
<localhost> EXEC /bin/sh -c '/usr/bin/python3 /root/.ansible/tmp/ansible-tmp-1784038348.6402535-78283-116630408787459/AnsiballZ_setup.py && sleep 0'
<localhost> EXEC /bin/sh -c 'rm -f -r /root/.ansible/tmp/ansible-tmp-1784038348.6402535-78283-116630408787459/ > /dev/null 2>&1 && sleep 0'
ok: [localhost]

TASK [Download SAP Software file using search_query] **********************************************************************************
task path: /usr/share/ansible/collections/ansible_collections/community/sap_launchpad/playbooks/debug.yml:5
<localhost> ESTABLISH LOCAL CONNECTION FOR USER: root
<localhost> EXEC /bin/sh -c 'echo ~root && sleep 0'
<localhost> EXEC /bin/sh -c '( umask 77 && mkdir -p "` echo /root/.ansible/tmp `"&& mkdir "` echo /root/.ansible/tmp/ansible-tmp-1784038350.8300204-78366-67087550416040 `" && echo ansible-tmp-1784038350.8300204-78366-67087550416040="` echo /root/.ansible/tmp/ansible-tmp-1784038350.8300204-78366-67087550416040 `" ) && sleep 0'
Including module_utils file ansible/__init__.py
...
Including module_utils file ansible_collections/community/sap_launchpad/plugins/module_utils/software_center/search.py
Using module file /usr/share/ansible/collections/ansible_collections/community/sap_launchpad/plugins/modules/software_center_download.py
<localhost> PUT /root/.ansible/tmp/ansible-local-78273rm9n1iim/tmpcas8wcus TO /root/.ansible/tmp/ansible-tmp-1784038350.8300204-78366-67087550416040/AnsiballZ_software_center_download.py
<localhost> EXEC /bin/sh -c 'chmod u+x /root/.ansible/tmp/ansible-tmp-1784038350.8300204-78366-67087550416040/ /root/.ansible/tmp/ansible-tmp-1784038350.8300204-78366-67087550416040/AnsiballZ_software_center_download.py && sleep 0'
<localhost> EXEC /bin/sh -c '/usr/bin/python3 /root/.ansible/tmp/ansible-tmp-1784038350.8300204-78366-67087550416040/AnsiballZ_software_center_download.py && sleep 0'

[marcelmamula]

@saibi558440

PS: Please start using Markdown backticks for code blocks, because default plaint text makes your output logs unreadable.

@berndfinger Should be able to re-test your use case as he is testing Red Hat Python and Ansible versions.

All our collections are now being synchronized and updated to be compatible with following Ansible and Python versions. Collection sap_launchpad will receive this version increase in 1.4.0 that is now being prepared.

Component	Control Node	Managed Node
Operating System	Any OS	See compatible OS versions
Python	3.11 or higher	3.9 or higher
Ansible-Core	2.18 or higher	N/A

Additional notes:

• Version Compatibility: For a detailed mapping of supported Python versions and Ansible-Core lifecycle, refer to the official Ansible-Core Support Matrix.
• Control Node Permissions: Ensure the user executing the playbooks has the necessary SSH keys and sudo privileges configured for the target environment.
• Managed Node Registration: Operating system needs to have access to required package repositories either directly or via subscription registration.

Compatible Operating System Versions

• Red Hat Enterprise Linux for SAP Solutions: 8.x, 9.x, 10.x
• SUSE Linux Enterprise Server for SAP applications: 15 SP5, 15 SP6, 15 SP7, 16

[saibi558440]

<localhost> EXEC /bin/sh -c 'rm -f -r /root/.ansible/tmp/ansible-tmp-1784038350.8300204-78366-67087550416040/ > /dev/null 2>&1 && sleep 0'
fatal: [localhost]: FAILED! => {
    "alternative": false,
    "changed": false,
    "filename": "SAPCAR_1400-70007716.EXE",
    "invocation": {
        "module_args": {
            "deduplicate": "",
            "dest": "Enter download path (e.g. /software)",
            "download_filename": "",
            "download_link": "",
            "dry_run": false,
            "search_alternatives": false,
            "search_query": "SAPCAR_1400-70007716.EXE",
            "softwarecenter_search_query": "",
            "suser_id": "<MASKED>",
            "suser_password": "VALUE_SPECIFIED_IN_NO_LOG_PARAMETER",
            "validate_checksum": false
        }
    },
    "msg": "Download link for SAPCAR_1400-70007716.EXE is not available."
}

PLAY RECAP ****************************************************************************************************************************
localhost                  : ok=1    changed=0    unreachable=0    failed=1    skipped=0    rescued=0    ignored=0

[marcelmamula]

SAPCAR file should be available for any S-User with download privilege, regardless of your license and contract.
This is execution for specific file:

    - name: Test
      community.sap_launchpad.software_center_download:
        suser_id: "{{ sap_id_user }}"
        suser_password: "{{ sap_id_user_password }}"
        search_query: "SAPCAR_1400-70007726.EXE"
        dest: "/download"
        search_alternatives: true
      register: software_center_download_output

ok: [localhost] =>
    software_center_download_output:
        alternative: false
        changed: true
        failed: false
        filename: SAPCAR_1400-70007726.EXE
        msg: 'Successfully downloaded SAP software: SAPCAR_1400-70007726.EXE'
        original_query: SAPCAR_1400-70007726.EXE
        search_method: exact
        skipped: false

[marcelmamula]

@saibi558440 Any update? I raised few questions in previous comments and there was no response.
Make sure you check compatibility matrix I posted above and double check with SAPCAR I mentioned.

If you can download files on your older VM (and SAP Download Manger or download center), then this is not issue with S-User, but rather with your environment.