Login Issues on Safari - Assistance Needed

[Karakrisz]

Dear Support Team

We are experiencing an issue where users are unable to log in using the Safari browser. Have you encountered this problem before?

Thank you in advance for your response.

@scottyzen

[alexookah]

There are already similar issues with the Safari Login.
Here explained:
#212 (comment)
TLDR;
You need https and use same subdomain as the wordpress domain.
*.vercel.app domain wont work for safari

[Karakrisz]

Here, we are dealing with a live website, and it doesn’t allow login unless I disable tracking in Safari. The mentioned website => https://www.fuggonyoazis.hu/

[alexookah]

what's your cookie setting on WP_GRAPHQL_CORS ? None, Lax or Strict?

[Karakrisz]

None, but the back end and front end are on separate domains because Vercel cannot handle PHP. Both are HTTPS. Is there any solution for making login work in Safari in this setup? I’d be grateful for the solution.

[alexookah]

@Karakrisz

Due to Safari's security restrictions, the only way to resolve the Safari login issue is by ensuring that your WordPress site and frontend are on the same domain.

Currently, your API endpoint (https://apioazis.hu/restapi/graphql) is on a different domain than your frontend (fuggonyoazis.hu). To fix this, you need to update your DNS records with your domain provider and configure your WordPress site to use a subdomain of your main domain.

For example, you can set your WordPress site to wordpress.fuggonyoazis.hu. This way, both your frontend and WordPress site will share the same domain, which is necessary for proper functioning on Safari.

[alexookah]

@Karakrisz
can you check if using a subdomain resolves your problem? if your issue is resolved after using a subdomain please close this issue

[Karakrisz]

@alexookah
Apologies for not getting back to you sooner. I will soon have the opportunity to test this, and I will update you accordingly. Thank you so much for your help!

[ChloeThomas56]

Hello @Karakrisz
I’m about to launch my website and I’d like to know if you’ve been able to resolve your issue. Can you confirm that using a subdomain works on Safari?
Thank you!

[alexookah]

It should work fine only if both server and frontend are sharing the same domain.

[ChloeThomas56]

Thank you for your reply. So if I have my wordpress on api.mydomain.com and my frontend on mydomain.com it will be alright?

[alexookah]

Yes that should be just fine!

[ChloeThomas56]

Great, thank you :)

[alexookah]

Is your issue @Karakrisz resolved? maybe close this issue?

[Karakrisz]

I'm still in the process of uploading the products, and I plan to test the system next week. Based on the previous responses, I believe everything should work as expected — that’s why I feel calm about it.

Apologies for not responding earlier, and thank you so much for the enthusiastic help and for being such a supportive community. It truly means a lot to me! 🙏 @alexookah

[Karakrisz]

@alexookah Hi, this can be closed. Thank you for your patience!Retry