Skip to content

Commit 76738b6

Browse files
committed
docs(e911): add warning callout explaining fees and testing
1 parent f4cb6b0 commit 76738b6

1 file changed

Lines changed: 8 additions & 0 deletions

File tree

  • fern/products/platform/pages/platform/phone-numbers

fern/products/platform/pages/platform/phone-numbers/e911.mdx

Lines changed: 8 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -16,6 +16,14 @@ E911 on SignalWire is self-service: create an emergency address, assign it to a
1616
and the number is provisioned for emergency calling. You can manage everything from the
1717
[Dashboard](#set-up-e911-in-the-dashboard) or the [REST API](#set-up-e911-with-the-rest-api).
1818

19+
<Warning title="911 calls from unregistered numbers">
20+
Calling 911 from a number with no E911 address still connects, but the call routes to the
21+
national emergency call center, where operators must determine your location before help can be
22+
dispatched — delaying response. Each of these calls also incurs a $100 fee. Register an address
23+
before an emergency, and always dial 933, not 911, to
24+
[test your configuration](#test-your-e911-configuration).
25+
</Warning>
26+
1927
## How it works
2028

2129
Emergency addresses live in your Space as a reusable collection, so one address can serve many phone numbers.

0 commit comments

Comments
 (0)