Issue/Feature Description:
Unable to log in to my account.
Why this issue to fixed / feature is needed(give scenarios or use cases):
I have tried to log in to my account several times, but each time I receive an error message saying that my username and/or password are incorrect. I am certain that I am entering the correct credentials, as I have used them to log in successfully in the past. This issue is preventing me from accessing important account information and is causing frustration and inconvenience.
How to reproduce, in case of a bug:
Go to the login page at [website URL].
Enter my username and password.
Click the "Log In" button.
Receive error message stating that username and/or password are incorrect.
Other Notes/Environment Information: I have tried clearing my browser cache and cookies, as well as resetting my password, but the issue persists. I am using the latest version of Google Chrome on a Windows 10 desktop computer.
@kalaiselvikks76
Issue/Feature Description:
Unable to log in to my account.
Why this issue to fixed / feature is needed(give scenarios or use cases):
I have tried to log in to my account several times, but each time I receive an error message saying that my username and/or password are incorrect. I am certain that I am entering the correct credentials, as I have used them to log in successfully in the past. This issue is preventing me from accessing important account information and is causing frustration and inconvenience.
How to reproduce, in case of a bug:
Go to the login page at [website URL].
Enter my username and password.
Click the "Log In" button.
Receive error message stating that username and/or password are incorrect.
Other Notes/Environment Information: I have tried clearing my browser cache and cookies, as well as resetting my password, but the issue persists. I am using the latest version of Google Chrome on a Windows 10 desktop computer.
@kalaiselvikks76