1+ {
2+ "CardDecline_ATM" : " card declined at ATM, cash withdrawal failure, terminal error, network or insufficient funds message" ,
3+ "CardDecline_POS" : " point-of-sale card decline at merchant checkout, terminal decline, payment refused" ,
4+ "CardDecline_Online" : " online purchase payment declined by card issuer, e-commerce transaction refused" ,
5+ "CardDecline_International" : " card declined abroad or for foreign merchant, cross-border or FX restrictions" ,
6+ "CardDecline_ChipError" : " chip read error, EMV failure, insert card multiple times, cannot read chip" ,
7+ "CardDecline_SwipeError" : " magstripe read failure, swipe error, try alternate method" ,
8+ "CardDecline_Contactless" : " tap to pay / NFC contactless decline or not recognized" ,
9+ "CardDecline_WrongPIN" : " PIN attempts failing at ATM/POS, incorrect PIN or blocked" ,
10+ "CardDecline_Expired" : " card expired, out-of-date card validity causing declines" ,
11+ "CardDecline_NotActivated" : " new or replacement card not activated leads to decline" ,
12+ "Login_ResetPassword" : " forgot password, reset link or flow, cannot sign in" ,
13+ "Login_2FA_NoSMS" : " two-factor code by SMS not arriving, OTP missing or delayed" ,
14+ "Login_2FA_Authenticator" : " authenticator app code not accepted, TOTP mismatch" ,
15+ "Login_DeviceLost" : " lost phone/device, cannot access app, need recovery" ,
16+ "Login_Lockout" : " account locked due to too many attempts, need unlock" ,
17+ "App_Crash_Launch" : " app crashes on startup, immediately closes on opening" ,
18+ "App_Crash_Transfer" : " app crashes on transfer or payments screen, force close" ,
19+ "App_NoNotifications" : " push notifications not received, approval prompts missing" ,
20+ "App_Stuck_Update" : " update caused errors, roll back or stuck during update" ,
21+ "App_SessionLoop" : " session expired loop, repeated login prompts, redirect loops" ,
22+ "ACH_Pending" : " ACH transfer pending review, funds not yet posted" ,
23+ "ACH_Reversed_NSF" : " ACH reversed due to insufficient funds, return code R01" ,
24+ "Wire_Pending" : " wire transfer pending compliance or cut-off delay" ,
25+ "Wire_Returned_Beneficiary" : " wire returned due to wrong beneficiary name or details mismatch" ,
26+ "Instant_Transfer_Risk" : " instant transfer failed due to risk checks or velocity limits" ,
27+ "BillPay_Delayed" : " bill payment delayed or not received by payee yet" ,
28+ "P2P_Pending" : " peer-to-peer payment pending acceptance or in hold" ,
29+ "External_Microdeposits" : " external account verification micro-deposits not appearing" ,
30+ "StandingOrder_Duplicate" : " standing order or scheduled transfer duplicated or repeated" ,
31+ "Remittance_FX_Dispute" : " international remittance FX rate dispute or spread concern" ,
32+ "Fee_ForeignTxn" : " foreign transaction fee charged, DCC or cross-border fee dispute" ,
33+ "Fee_ATM_Refund" : " ATM surcharge refund request or network fee reversal" ,
34+ "Fee_Monthly_Waiver" : " monthly maintenance fee waiver eligibility or request" ,
35+ "Fee_Overdraft_Reversal" : " overdraft fee reversal request, courtesy refund" ,
36+ "Stmt_Charge_Explain" : " explain statement charge, unknown debit or descriptor" ,
37+ "Interest_Charge_Query" : " interest assessed on balance, clarify accrual or APR" ,
38+ "Chargeback_Initiate" : " initiate chargeback for unauthorized or defective goods" ,
39+ "Chargeback_Status" : " check chargeback investigation status or evidence" ,
40+ "Merchant_DoubleCharge" : " merchant charged twice, duplicate transaction on statement" ,
41+ "DCC_Complaint" : " dynamic currency conversion complaint, charged in wrong currency" ,
42+ "Acct_Close" : " close account, terminate service, transfer out remaining balance" ,
43+ "Acct_Reopen" : " reopen previously closed or dormant account" ,
44+ "Acct_AddressChange" : " update residential address or mailing address, proof of address" ,
45+ "Acct_NameChange" : " change legal name, submit documents, profile update" ,
46+ "Acct_Limit_Withdrawal" : " increase cash withdrawal limit at ATM or POS" ,
47+ "Acct_Limit_Wire" : " increase wire transfer limit or daily cap" ,
48+ "Acct_Add_Joint" : " add joint account holder or authorized user" ,
49+ "Acct_Remove_Joint" : " remove joint account holder, ownership changes" ,
50+ "Acct_TaxResidency" : " update tax residency, W-8BEN/W-9 forms, CRS/FATCA" ,
51+ "Acct_ReKYC" : " re-submit KYC, re-verification, document resubmission" ,
52+ "Trade_Market_Unfilled" : " market order not filled due to halt or venue issues" ,
53+ "Trade_Limit_Expired" : " limit order expired or canceled without fill" ,
54+ "Trade_AfterHours_Rejected" : " after-hours trade rejected due to eligibility or liquidity" ,
55+ "Margin_Call" : " margin call notification, equity below maintenance requirement" ,
56+ "Dividend_Missing" : " dividend not posted, expected payout missing" ,
57+ "Dividend_Withholding" : " withholding tax on dividends, treaty rate or reclaims" ,
58+ "CorpAction_Split" : " stock split or reverse split details, position adjustment" ,
59+ "CorpAction_Merger" : " merger or acquisition, exchange ratio, new ticker" ,
60+ "DRIP_Change" : " dividend reinvestment plan enroll/unenroll, DRIP settings" ,
61+ "Fractional_Settlement" : " fractional share not settling or pending" ,
62+ "Card_Virtual_Create" : " create virtual card number for online purchases" ,
63+ "Card_Freeze" : " freeze or lock card temporarily to prevent use" ,
64+ "Card_Unfreeze" : " unfreeze or unlock card to resume use" ,
65+ "Card_Replace_Damaged" : " replace damaged or worn card, new card request" ,
66+ "Card_Replace_Lost" : " replace lost or stolen card, block immediately" ,
67+ "Card_Activate" : " activate new or replacement card via app or phone" ,
68+ "Card_TravelNotice" : " set travel notice to reduce foreign declines" ,
69+ "Card_Add_Wallet" : " add card to Apple Pay / Google Wallet or similar" ,
70+ "Card_Remove_Wallet" : " remove card from wallet app, unlink device" ,
71+ "Card_Change_PIN" : " change card PIN, reset or unblock" ,
72+ "Conn_VPN_Block" : " VPN or corporate network blocking app or site access" ,
73+ "Conn_Firewall" : " firewall or security policy preventing connections" ,
74+ "Conn_Proxy_Timeouts" : " HTTP/HTTPS proxy causing timeouts or handshake failures" ,
75+ "Conn_Cellular_Weak" : " poor cellular data network, intermittent connectivity" ,
76+ "Conn_Wifi_Captive" : " Wi\u2011 Fi captive portal requiring login interferes with app" ,
77+ "Conn_Region_Restrict" : " region or geo restriction message, service not available" ,
78+ "Conn_TLS_SSL" : " TLS/SSL certificate or handshake error messages" ,
79+ "Conn_OS_Outdated" : " outdated OS version incompatible with latest app build" ,
80+ "Conn_Storage_Full" : " device storage full, app cannot write cache or update" ,
81+ "Conn_BatterySaver" : " battery saver / background restrictions killing app sessions"
82+ }
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