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Draft Proposal: Standard/common page feedback component #35

Description

@amycole501

This issue will be considered done once a draft proposal is complete, including:

  • WCAG criteria that impact the feedback component
  • Limitations of approach to the proposed component
  • Related GH issues and examples
  • Analysis of feedback mechanisms on federal sites for 508 compliance
  • Create formal/final proposal including UX considerations

Discussed in uswds/uswds#5773

Originally posted by ryanwoldatwork October 16, 2023

Component Overview

As a website owner,
I want to collect yes/no sentiment on every page on a public website,
So that I can assess usefulness/helpfulness of specific pages.

Describe the solution you'd like

Desire:

Something like the screenshot below, with USWDS-specific considerations - and perhaps as a component.

Screenshot 2023-10-16 at 1 28 35 PM

Describe alternatives you've considered

  • NPS.gov is using Touchpoints for this
  • Other agencies are using other vendors for this too
  • Gov.uk example:
Screenshot 2024-08-15 at 11 42 23 AM Screenshot 2024-08-15 at 11 42 27 AM

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    Status: Proposal in progressWe are writing a formal proposal for the componentStatus: Proposal under evaluationThe USWDS core team is evaluating the proposal to see if it meets acceptance criteria

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