I have an usb device that when i execute ventoy appears with an "?" in the part were appear its Ventoy version it is exFat GPT formatted, read-only and password protected,, when i try to clear ventoy i get this post error in the created log.txt file, how ot fix it?

[riveramoncada-commits]

[2025/12/14 15:57:25.984]
##################################################################################
############################## Ventoy2DiskX64 #############################
##################################################################################
[2025/12/14 15:57:25.984] Current Directory <G:\ventoy-1.1.09-windows\ventoy-1.1.09\altexe>
[2025/12/14 15:57:25.984] Exe file path <G:\ventoy-1.1.09-windows\ventoy-1.1.09\altexe\Ventoy2Disk_X64.exe>
[2025/12/14 15:57:25.984] Current directory check OK.
[2025/12/14 15:57:25.984] altexe detected, change current dir to <G:\ventoy-1.1.09-windows\ventoy-1.1.09>
[2025/12/14 15:57:26.027] Current directory:<G:\ventoy-1.1.09-windows\ventoy-1.1.09>
[2025/12/14 15:57:26.027] ######### Current Ventoy Version: Ventoy2DiskX64 1.1.09 ########
[2025/12/14 15:57:26.068] id=25164/1364
[2025/12/14 15:57:26.068] PPath:<C:\Windows\explorer.exe>
[2025/12/14 15:57:26.068] PSize:<3191352 3116KB>
[2025/12/14 15:57:26.068] Lunch main process 0
[2025/12/14 15:57:26.068] Control Flag: 0 1 1
[2025/12/14 15:57:26.068] GetSystemWow64DirectoryA=<C:\Windows\SysWOW64>
[2025/12/14 15:57:26.069] Windows Version: <<Windows 11 Pro, 64-bit (Build 26200.7462)>>
[2025/12/14 15:57:26.069]
===================== Enum All PhyDrives =====================
[2025/12/14 15:57:26.070] RegOpenKeyExA <SYSTEM\CurrentControlSet\Services\disk\Enum> Ret:0
[2025/12/14 15:57:26.070] RegQueryValueExA ret:0 Size:4 Value:4
[2025/12/14 15:57:26.070] GetPhysicalDriveCount: 4
[2025/12/14 15:57:26.070] Logical Drives: 0x6c
[2025/12/14 15:57:26.070] LogicalDrive:\.\C: PhyDrive:1 Num:1 Offset:227540992 ExtentLength:255047237632
[2025/12/14 15:57:26.070] C --> 1
[2025/12/14 15:57:26.070] LogicalDrive:\.\D: PhyDrive:3 Num:1 Offset:1048576 ExtentLength:15467524096
[2025/12/14 15:57:26.071] D --> 3
[2025/12/14 15:57:26.074] LogicalDrive:\.\F: PhyDrive:2 Num:1 Offset:0 ExtentLength:0
[2025/12/14 15:57:26.074] F --> 2
[2025/12/14 15:57:26.074] LogicalDrive:\.\G: PhyDrive:0 Num:1 Offset:16777216 ExtentLength:1000186314752
[2025/12/14 15:57:26.074] G --> 0
[2025/12/14 15:57:26.075] Create file Handle:0000000000000104 \.\PhysicalDrive0 status:0
[2025/12/14 15:57:26.075] PHYSICALDRIVE0 size 1000204886016 bytes
[2025/12/14 15:57:26.076] Create file Handle:0000000000000104 \.\PhysicalDrive1 status:0
[2025/12/14 15:57:26.076] PHYSICALDRIVE1 size 256060514304 bytes
[2025/12/14 15:57:26.078] Create file Handle:0000000000000104 \.\PhysicalDrive2 status:0
[2025/12/14 15:57:26.079] DeviceIoControl IOCTL_DISK_GET_LENGTH_INFO failed error:21
[2025/12/14 15:57:26.084] Create file Handle:0000000000000104 \.\PhysicalDrive3 status:0
[2025/12/14 15:57:26.085] PHYSICALDRIVE3 size 15502147584 bytes
[2025/12/14 15:57:26.085] DeviceIoControl3 error:1 dwBytes:132
[2025/12/14 15:57:26.085] PhyDrv:0 BusType:SATA Removable:0 Size:1024GB(1000204886016) Sector:512/4096 Name: WDC WD10EURX-61UY4Y0
[2025/12/14 15:57:26.085] PhyDrv:1 BusType:SATA Removable:0 Size:256GB(256060514304) Sector:512/512 Name: P3-256
[2025/12/14 15:57:26.085] PhyDrv:3 BusType:USB Removable:1 Size:16GB(15502147584) Sector:0/0 Name:Kingston DataTraveler 3.0
[2025/12/14 15:57:26.086] LogicalDrive:\.\C: PhyDrive:1 Num:1 Offset:227540992 ExtentLength:255047237632
[2025/12/14 15:57:26.086] Logical Drive:C ===> PhyDrive:1
[2025/12/14 15:57:26.086] LogicalDrive:\.\D: PhyDrive:3 Num:1 Offset:1048576 ExtentLength:15467524096
[2025/12/14 15:57:26.086] Logical Drive:D ===> PhyDrive:3
[2025/12/14 15:57:26.088] LogicalDrive:\.\F: PhyDrive:2 Num:1 Offset:0 ExtentLength:0
[2025/12/14 15:57:26.090] Logical Drive:F ===> PhyDrive:2
[2025/12/14 15:57:26.090] LogicalDrive:\.\G: PhyDrive:0 Num:1 Offset:16777216 ExtentLength:1000186314752
[2025/12/14 15:57:26.090] Logical Drive:G ===> PhyDrive:0
[2025/12/14 15:57:26.094] Create file Handle:0000000000000110 \.\PhysicalDrive3 status:0
[2025/12/14 15:57:26.098] Read MBR Ret:1 Size:512 code:183
[2025/12/14 15:57:26.106] =========== Disk3 GPT Partition 1 ============
[2025/12/14 15:57:26.106] PartTbl.PartType = {ebd0a0a2-b9e5-4433-87c0-68b6b72699c7}
[2025/12/14 15:57:26.106] PartTbl.PartGuid = {f9ead5f4-54c0-d49b-af38-8add0a32e4f5}
[2025/12/14 15:57:26.106] PartTbl.StartLBA = 2048
[2025/12/14 15:57:26.106] PartTbl.LastLBA = 30212055
[2025/12/14 15:57:26.106] PartTbl.Attribute = 0x0
[2025/12/14 15:57:26.106] PartTbl.Name = Ventoy
[2025/12/14 15:57:26.106] =========== Disk3 GPT Partition 2 ============
[2025/12/14 15:57:26.106] PartTbl.PartType = {ebd0a0a2-b9e5-4433-87c0-68b6b72699c7}
[2025/12/14 15:57:26.106] PartTbl.PartGuid = {14e9d3af-fc33-e477-d3a1-c78fca200375}
[2025/12/14 15:57:26.106] PartTbl.StartLBA = 30212056
[2025/12/14 15:57:26.106] PartTbl.LastLBA = 30277591
[2025/12/14 15:57:26.106] PartTbl.Attribute = 0xc000000000000001
[2025/12/14 15:57:26.106] PartTbl.Name = VTOYEFI
[2025/12/14 15:57:26.106] PhysicalDrive3 is ventoy disk
[2025/12/14 15:57:26.107] QueryDosDeviceA success \Device\Harddisk3\DR3
[2025/12/14 15:57:26.112] [0] CreateFileA \.\PhysicalDrive3 code:0 0000000000000114
[2025/12/14 15:57:26.112] Parse FAT fs...
[2025/12/14 15:57:26.113] attach media success...
[2025/12/14 15:57:26.114] ReadFile error bRet:0 WriteSize:512 dwSize:0 ErrCode:27

[2025/12/14 15:57:26.116] ReadFile error bRet:0 WriteSize:512 dwSize:0 ErrCode:27

[2025/12/14 15:57:26.120] ReadFile error bRet:0 WriteSize:512 dwSize:0 ErrCode:27

[2025/12/14 15:57:26.122] ReadFile error bRet:0 WriteSize:512 dwSize:0 ErrCode:27

[2025/12/14 15:57:26.122] GetVentoyVerInPhyDrive rc=1...
[2025/12/14 15:57:26.122] PhyDrive 3 is Ventoy Disk ver: SecureBoot:0
[2025/12/14 15:57:26.122] LogicalDrive:\.\D: PhyDrive:3 Num:1 Offset:1048576 ExtentLength:15467524096
[2025/12/14 15:57:26.122] Find the partition 1 logical drive is D:
[2025/12/14 15:57:26.122] GetVolumeClusterSize D:\ SUCCESS 64 512 32768
[2025/12/14 15:57:26.122] GetVentoyFsNameInPhyDrive 3 D:\
[2025/12/14 15:57:26.122] Unknown Ventoy Version
[2025/12/14 15:57:26.122] < WDC WD10EURX-61UY4Y0> is filtered for not USB type.
[2025/12/14 15:57:26.122] < P3-256> is filtered for not USB type.
[2025/12/14 15:57:26.213] Load languages from json file ...
[2025/12/14 15:57:26.214] language json file len:276765 json parse:0
[2025/12/14 15:57:26.215] Total 51 languages ...
[2025/12/14 15:57:26.276] Combox select change, update secure boot option: 1 0
[2025/12/14 15:57:26.285] Courier New font <C:\Windows\Fonts\couri.ttf> exist OK.
[2025/12/14 15:57:26.285] system_dir=<C:\Windows\system32>
[2025/12/14 15:57:26.285] sysnative_dir=<C:\Windows\system32>
[2025/12/14 15:57:26.287] LoadLibrary shell32.dll.mui SUCCESS
[2025/12/14 15:57:26.290] SetAlertPromptHook SUCCESS
[2025/12/14 15:57:39.313] ClearVentoyFromPhyDrive PhyDrive3 <<Kingston DataTraveler 3.0 16GB>>
[2025/12/14 15:57:39.314] Lock disk for clean .............................
[2025/12/14 15:57:39.314] QueryDosDeviceA success \Device\Harddisk3\DR3
[2025/12/14 15:57:39.321] [0] CreateFileA \.\PhysicalDrive3 code:0 00000000000002A0
[2025/12/14 15:57:39.321] FSCTL_LOCK_VOLUME success
[2025/12/14 15:57:39.321] LogicalDrive:\.\C: PhyDrive:1 Num:1 Offset:227540992 ExtentLength:255047237632
[2025/12/14 15:57:39.322] LogicalDrive:\.\D: PhyDrive:3 Num:1 Offset:1048576 ExtentLength:15467524096
[2025/12/14 15:57:39.322] D: is belong to phydrive3
[2025/12/14 15:57:39.325] LogicalDrive:\.\F: PhyDrive:2 Num:1 Offset:0 ExtentLength:0
[2025/12/14 15:57:39.325] LogicalDrive:\.\G: PhyDrive:0 Num:1 Offset:16777216 ExtentLength:1000186314752
[2025/12/14 15:57:39.326] Delete mountpoint D:\ ret:1 code:0
[2025/12/14 15:57:39.326] Will use 'D:' as volume mountpoint
[2025/12/14 15:57:41.056] VDS init OK, service 00000162A83637B8
[2025/12/14 15:57:41.077] Callback 1 process for disk <\?\PhysicalDrive3>
[2025/12/14 15:57:41.078] Deleting ALL partitions from disk '\?\PhysicalDrive3':
[2025/12/14 15:57:41.078] * Partition 1 (offset: 1048576, size: 15467524096) delete it.
[2025/12/14 15:57:41.099] Could not delete partitions: 0x8007045d
[2025/12/14 15:57:41.099] VDS_DeleteAllPartitions 3 ret:0 (FAIL)
[2025/12/14 15:57:41.099] Notice: Could not delete partitions: 183
[2025/12/14 15:57:41.099] Deleting all partitions ......................... OK
[2025/12/14 15:57:41.100] Lock disk for write .............................
[2025/12/14 15:57:41.100] QueryDosDeviceA success \Device\Harddisk3\DR3
[2025/12/14 15:57:41.105] [0] CreateFileA \.\PhysicalDrive3 code:0 00000000000002F0
[2025/12/14 15:57:41.105] Opened \.\PhysicalDrive3 for exclusive write access
[2025/12/14 15:57:41.106] FSCTL_LOCK_VOLUME success
[2025/12/14 15:57:41.111] Write fisrt 1MB ret:0 size:0 err:1117
[2025/12/14 15:57:41.113] FindProcessOccupyDisk for PhyDrive 3
[2025/12/14 15:57:41.113] QueryDosDeviceA success \Device\Harddisk3\DR3
[2025/12/14 15:57:41.173] handles->NumberOfHandles = 138779
[2025/12/14 15:57:41.173] NOTE: Could not identify the process(es) or service(s) accessing \Device\Harddisk3\DR3
[2025/12/14 15:57:41.181] This time clear failed, now wait and retry...
[2025/12/14 15:57:51.189] Now retry to clear...
[2025/12/14 15:57:51.190] ClearVentoyFromPhyDrive PhyDrive3 <<Kingston DataTraveler 3.0 16GB>>
[2025/12/14 15:57:51.193] Lock disk for clean .............................
[2025/12/14 15:57:51.194] QueryDosDeviceA success \Device\Harddisk3\DR3
[2025/12/14 15:57:51.204] [0] CreateFileA \.\PhysicalDrive3 code:0 00000000000002F0
[2025/12/14 15:57:51.206] FSCTL_LOCK_VOLUME success
[2025/12/14 15:57:51.206] LogicalDrive:\.\C: PhyDrive:1 Num:1 Offset:227540992 ExtentLength:255047237632
[2025/12/14 15:57:51.209] LogicalDrive:\.\F: PhyDrive:2 Num:1 Offset:0 ExtentLength:0
[2025/12/14 15:57:51.209] LogicalDrive:\.\G: PhyDrive:0 Num:1 Offset:16777216 ExtentLength:1000186314752
[2025/12/14 15:57:51.209] No drive letter was assigned...
[2025/12/14 15:57:51.210] GetFirstUnusedDriveLetter D: ...
[2025/12/14 15:57:51.210] Will use 'D:' as volume mountpoint
[2025/12/14 15:57:51.232] VDS init OK, service 00000162AD55A4F8
[2025/12/14 15:57:51.250] Callback 1 process for disk <\?\PhysicalDrive3>
[2025/12/14 15:57:51.251] Deleting ALL partitions from disk '\?\PhysicalDrive3':
[2025/12/14 15:57:51.252] * Partition 1 (offset: 1048576, size: 15467524096) delete it.
[2025/12/14 15:57:51.276] Could not delete partitions: 0x8007045d
[2025/12/14 15:57:51.276] VDS_DeleteAllPartitions 3 ret:0 (FAIL)
[2025/12/14 15:57:51.276] Notice: Could not delete partitions: 183
[2025/12/14 15:57:51.276] Deleting all partitions ......................... OK
[2025/12/14 15:57:51.277] Lock disk for write .............................
[2025/12/14 15:57:51.277] QueryDosDeviceA success \Device\Harddisk3\DR3
[2025/12/14 15:57:51.284] [0] CreateFileA \.\PhysicalDrive3 code:0 000000000000032C
[2025/12/14 15:57:51.284] Opened \.\PhysicalDrive3 for exclusive write access
[2025/12/14 15:57:51.284] FSCTL_LOCK_VOLUME success
[2025/12/14 15:57:51.290] Write fisrt 1MB ret:0 size:0 err:1117
[2025/12/14 15:57:51.291] FindProcessOccupyDisk for PhyDrive 3
[2025/12/14 15:57:51.291] QueryDosDeviceA success \Device\Harddisk3\DR3
[2025/12/14 15:57:51.338] handles->NumberOfHandles = 138682
[2025/12/14 15:57:51.338] NOTE: Could not identify the process(es) or service(s) accessing \Device\Harddisk3\DR3
[2025/12/14 15:57:57.993] Combox select change, update secure boot option: 0 0

[riveramoncada-commits]

the ventoy version i execute was altexe folder 1.1.09 Ventoy2Disk_X64 exe file and i got the log.tx file from the same source

[riveramoncada-commits]

i don´t remeber the software i used to make it read-only i believe it is read only because i made it with an antivirus( i don´t remeber its name

[riveramoncada-commits]

when i said fix it in post ittle i refered to make possible to use the usb again as a just bought usb

[riveramoncada-commits]

i am not sure if it was an antivirus the software i used to make the usb password protected i am not sure what application software i used to make it password protected