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Third-party Vendor Risks

Objectives

  • 5.3 - Explain processes associated with third-party risk assessment and management
  • Understand vendor, supplier, and supply-chain security risks
  • Know what should be reviewed before granting third-party access

Table of Contents

  1. Third-party Risk
  2. Supply Chain Risk
  3. Vendor Due Diligence
  4. Vendor Contracts and SLAs
  5. Access Control for Vendors
  6. Ongoing Monitoring
  7. Vendor Offboarding
  8. Key Takeaways

Third-party Risk

  • Third-party Risk: Risk created when an external vendor, supplier, contractor, cloud provider, software provider, or managed service provider supports business operations.
  • Vendors may need access to systems, data, networks, buildings, or cloud resources.
  • This access can create security risk if the vendor has weak controls.

Examples of third parties:

  • Cloud service provider
  • Payroll provider
  • Managed IT service provider
  • Software vendor
  • Data processing company
  • Contractor or consultant
  • Hardware supplier

Supply Chain Risk

  • Supply Chain Risk: Risk that comes from products, services, software, hardware, vendors, or subcontractors used by an organization.
  • A supply-chain attack targets a trusted relationship instead of attacking the final organization directly.

Examples:

  • Compromised software update
  • Vulnerable third-party library
  • Vendor account compromise
  • Insecure API integration
  • Malicious code inserted into software
  • Cloud provider outage

Vendor Due Diligence

  • Due Diligence: Reviewing a vendor before using the product or service.
  • The goal is to understand whether the vendor can protect data and systems properly.

Common review items:

  • Security questionnaire
  • SOC 2 report
  • ISO 27001 certification
  • PCI DSS, HIPAA, or other compliance reports when applicable
  • Data handling practices
  • Encryption methods
  • Access control process
  • Incident response process
  • Business continuity and disaster recovery plan
  • Vulnerability management process
  • Subcontractor list

Vendor Contracts and SLAs

  • SLA: Service Level Agreement that defines expected service performance.
  • Contracts should explain security responsibilities clearly.

Important contract items:

  • Data ownership
  • Breach notification timeframe
  • Audit rights
  • Encryption requirements
  • Logging and monitoring expectations
  • Availability requirements
  • RTO and RPO
  • Right to terminate
  • Secure data return or destruction

Access Control for Vendors

  • Vendor access should follow least privilege.
  • Access should be temporary when possible.
  • Vendor accounts should be monitored and reviewed regularly.

Good practices:

  • Require MFA
  • Use named accounts instead of shared accounts
  • Restrict access by time, IP, or role
  • Log vendor activity
  • Remove access when work is complete
  • Review privileged access frequently

Ongoing Monitoring

  • Vendor risk management is not only a one-time review.
  • Vendors should be monitored during the relationship.

Monitoring can include:

  • Annual reassessment
  • Access reviews
  • Contract renewal review
  • Incident notification review
  • Compliance report review
  • Security news or breach monitoring

Vendor Offboarding

  • Offboarding is important because old vendor access can become a security weakness.

Vendor offboarding steps:

  • Disable accounts
  • Revoke API keys and tokens
  • Remove VPN or remote access
  • Retrieve company assets
  • Confirm data deletion or return
  • Update documentation
  • Review logs if needed

Key Takeaways

  • Third-party vendors can become an attack path into an organization.
  • Vendor access should be reviewed, limited, monitored, and removed when no longer needed.
  • Contracts should define security expectations before problems occur.