I'm Justin Denny, a Colorado native with a Las Vegas upbringing, currently residing in Windsor, CO. My journey began with a life-changing experience right after high school, when I joined the Military. My time in the Army exposed me to a multitude of stressful situations that demanded composure under pressure, sound judgment, and strong problem-solving skills. I learned to assess each scenario comprehensively, gathering all available information before making critical decisions. From safeguarding lives and protecting government assets to handling everyday tasks with minimal guidance, every challenge became an opportunity to sharpen my skills and gain valuable experience in problem-solving and troubleshooting.

I am a Senior Technician in the Broadband department at the City of Fort Collins. With over 5 years of experience, I focus on monitoring and supporting network communications, including LAN/WAN/voice systems. I take pride in resolving complex network issues and ensuring our network hardware and software components are up to date.

• Senior Technician, Broadband Operations at the City of Fort Collins

  • Oversee and implement broadband network projects and operations.
  • Verify commercial/residential LNP, manage Static IP Process, and provide professional-level support.
  • Monitor the Network Operations Center (NOC) and generate reports related to broadband operations.
  • Collaborate with Network Engineers, NOC, Customer Service Representatives, and customers to maintain and enhance network standards.

• Representative III, Tech Support at the City of Fort Collins

  • Provided tier II technical customer support.
  • Assisted customers with high-level troubleshooting, technical support, and service modifications.
  • Monitored and answered incoming technical customer support calls and ticketing requests.

• Representative II, Tech Support at the City of Fort Collins

  • Provided tier I technical customer support.
  • Assisted customers with troubleshooting, technical support, and provisioning new accounts.

• Staff Sergeant (E-6), U.S. Army — Infantry (11B) / Military Police (31B) (Jul 2001 – Nov 2013)

  • Led and mentored teams in high-stress environments, ensuring disciplined execution, sound judgment, and mission-first decision-making with minimal supervision.
  • Managed operational planning, training, and administrative actions for a Military Police detachment supporting a 92‑Soldier organization; coordinated resources, schedules, and readiness requirements.
  • Supervised a Military Police desk and patrol operations; reviewed and corrected police blotters, safeguarded property/evidence, processed complaints, and produced serious incident reports.
  • Served as a senior movement control NCO in a joint environment, coordinating transportation requests and monitoring cargo movement while resolving discrepancies and shipment inquiries.
  • Recognized for strong leadership and communication; graduated on Commandant’s List and exceeded course standards in NCO leadership education.
  • Completed multiple overseas deployments in support of combat operations, including Iraq and Afghanistan.
  • Developed cultural competence and strong cross-cultural communication through assignments in the U.S., Italy, and Japan; adapted communication styles to collaborate effectively with varied teams in mission-critical environments.

• Western Governors University
  • Bachelor of Science in Cybersecurity and Information Assurance, Salt Lake City, UT (Expected Graduation: MAR 2027)
  • Coursework includes:
    • Cybersecurity Fundamentals: Principles of securing systems, networks, and data, including threat analysis, risk assessment, and mitigation strategies.
    • Network and System Security: Techniques for protecting network infrastructure, implementing firewalls, intrusion detection systems, and secure configurations.
    • Data Protection and Cryptography: Concepts in encryption, data integrity, and secure data management practices.
    • Ethical Hacking and Penetration Testing: Methods for identifying vulnerabilities and testing system defenses to enhance security.
    • Incident Response and Forensics: Strategies for responding to security breaches, investigating cyber incidents, and preserving digital evidence.
    • Information Assurance and Compliance: Best practices for ensuring compliance with industry standards (e.g., NIST, ISO, GDPR) and managing IT governance.

• ISC2 Certified in Cybersecurity (CC) Awarded Oct 1, 2024; Expires Sep 30, 2027
• ITIL® Foundation Certification (Expires October 07, 2027)
• LPI Linux Foundations (Issued September 21, 2024)
• Google Cybersecurity Certificate (Issued January 14, 2024)

• CompTIA A+ ce Certification Active Aug 19, 2023; Expires Jan 24, 2028
• CompTIA Network+ ce Certification Active Oct 26, 2024; Expires Jan 24, 2028
• CompTIA Security+ ce Certification Active Jan 24, 2025; Expires Jan 24, 2028
• CompTIA Project+ ce Certification Active Mar 16, 2026; Expires Mar 16, 2029

• CompTIA IT Operations Specialist – CIOS Active Oct 26, 2024; Expires Jan 24, 2028

• CompTIA Secure Infrastructure Specialist – CSIS Active Jan 24, 2025; Expires Jan 24, 2028

• SSCP exam scheduled: Sep 15, 2026

• Network Communications (LAN/WAN/Voice)
• High-level Troubleshooting
• VoIP Support
• Static IP Management
• Network Operations Center (NOC) Monitoring
• Cybersecurity
• Data Management
• Cloud Security

I'm always open to exploring new opportunities and partnerships within the realms of network engineering, technical support, and cybersecurity. Together, we can create innovative solutions and make a meaningful impact.

• LinkedIn