canonical · nathanclairmonte · Aug 26, 2026 · Aug 21, 2026 · Aug 25, 2026 · Aug 25, 2026
diff --git a/.env b/.env
@@ -9,7 +9,8 @@ SECRET_KEY=local_development_fake_key
 
 # https://canonical.greenhouse.io/configure/dev_center/credentials
 GREENHOUSE_API_KEY=
-HARVEST_API_KEY=
+HARVEST_V3_CLIENT_ID=
+HARVEST_V3_CLIENT_SECRET=
 APPLICATION_CRYPTO_SECRET_KEY=super_secret
 
 SERVICE_ACCOUNT_EMAIL=test_email@email.com

diff --git a/.github/workflows/deploy.yaml b/.github/workflows/deploy.yaml
@@ -93,7 +93,8 @@ jobs:
         env:
           SECRET_KEY: insecure_test_key
           APPLICATION_CRYPTO_SECRET_KEY: insecure_test_key
-          HARVEST_API_KEY: local_development_fake_key
+          HARVEST_V3_CLIENT_ID: local_development_fake_client_id
+          HARVEST_V3_CLIENT_SECRET: local_development_fake_client_secret
           SERVICE_ACCOUNT_EMAIL: test_email@email.com
           SERVICE_ACCOUNT_PRIVATE_KEY: test_private_key
         run: |

diff --git a/.github/workflows/pr.yaml b/.github/workflows/pr.yaml
@@ -2,7 +2,8 @@ name: PR checks
 on: pull_request
 env:
   SECRET_KEY: insecure_test_key
-  HARVEST_API_KEY: local_development_fake_key
+  HARVEST_V3_CLIENT_ID: local_development_fake_client_id
+  HARVEST_V3_CLIENT_SECRET: local_development_fake_client_secret
   APPLICATION_CRYPTO_SECRET_KEY: insecure_test_key
   SERVICE_ACCOUNT_EMAIL: test_email@email.com
   SERVICE_ACCOUNT_PRIVATE_KEY: test_private_key

diff --git a/AGENTS.md b/AGENTS.md
@@ -99,7 +99,7 @@ djlint templates/path/to/file.html --lint --profile=jinja   # djlint for html/ji
 | Service       | Purpose                          | Key Env Vars |
 | ------------- | -------------------------------- | ------------ |
 | Discourse API | Blog, takeovers, docs, tutorials | `DISCOURSE_API_KEY`, `DISCOURSE_API_USERNAME`, `MAAS_DISCOURSE_API_KEY`, `MAAS_DISCOURSE_API_USERNAME` |
-| Careers       | Careers related                  | `HARVEST_API_KEY`, `APPLICATION_CRYPTO_SECRET_KEY` |
+| Careers       | Careers related                  | `HARVEST_V3_CLIENT_ID`, `HARVEST_V3_CLIENT_SECRET`, `APPLICATION_CRYPTO_SECRET_KEY` |
 | Greenhouse    | Candidate applications           | `GREENHOUSE_API_KEY` |
 | Google Calendar | Google Calendar service-account auth             | `SERVICE_ACCOUNT_EMAIL`, `SERVICE_ACCOUNT_PRIVATE_KEY` |
 | Marketo       | Marketing / lead gen             | `MARKETO_API_URL`, `MARKETO_API_CLIENT`, `MARKETO_API_SECRET` |
@@ -126,4 +126,4 @@ djlint templates/path/to/file.html --lint --profile=jinja   # djlint for html/ji
 ## Docs
 
 - `README.md` — project overview, setup, development workflow, and common commands
-- `AGENTS.md` — instructions and conventions for AI agents/contributors working in the repository
+- `AGENTS.md` — instructions and conventions for AI agents/contributors working in the repository
diff --git a/README.md b/README.md
@@ -40,7 +40,7 @@ Environment variables are read from the available shell. For the charm, these ar
 
 ## Greenhouse API
 
-To work locally on the `/careers` section of the site, you will need to add a `HARVEST_API_KEY` environment variable to `.env` file. You can find this via the [Greenhouse admin panel](https://canonical.greenhouse.io/configure/dev_center/credentials).
+To work locally on the `/careers` section of the site, add `HARVEST_V3_CLIENT_ID` and `HARVEST_V3_CLIENT_SECRET` environment variables to your `.env.local` file.
 
 # Deploy
 

diff --git a/konf/site.yaml b/konf/site.yaml
@@ -14,9 +14,14 @@ env:
       key: greenhouse_api_key
       name: canonical-com
 
-  - name: HARVEST_API_KEY
+  - name: HARVEST_V3_CLIENT_ID
     secretKeyRef:
-      key: harvest_api_key
+      key: harvest_v3_client_id
+      name: canonical-com
+
+  - name: HARVEST_V3_CLIENT_SECRET
+    secretKeyRef:
+      key: harvest_v3_client_secret
       name: canonical-com
 
   - name: APPLICATION_CRYPTO_SECRET_KEY

diff --git a/templates/careers/application/_activate-email.html b/templates/careers/application/_activate-email.html
@@ -5,6 +5,6 @@
   <p>Thank you for the time you have spent on this application. We would love to collect your thoughts on our process and will shortly be sending you a candidate survey to complete via email. We would very much appreciate your time in helping us understand your feedback.</p>
   <p>We would like to take this opportunity to wish you the very best with your next career steps.</p>
   <p>Regards,</p>
-  <p>{{ hiring_lead["name"] }}</p>
+  <p>{{ hiring_lead["name"] if hiring_lead else "Talent team" }}</p>
   <p>For further information on data collection, please refer to our <a href="/legal/data-privacy/recruitment" target="_blank">recruitment privacy notice</a> and <a href="/legal/data-privacy" target="_blank">privacy policy</a>.</p>
-</div>
+</div>
diff --git a/templates/careers/application/_candidate-withdrawal-email.html b/templates/careers/application/_candidate-withdrawal-email.html
@@ -0,0 +1,26 @@
+<!DOCTYPE html>
+<!-- djlint:off H005 H016 H030 H031 -->
+<html>
+  <head>
+    <meta charset="utf-8">
+    <meta name="viewport" content="width=device-width, initial-scale=1.0">
+  </head>
+  <body style="margin: 0; padding: 0; background-color: #f4f4f4; font-family: Ubuntu, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-weight: 300; color: #222;">
+    <table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="background-color: #f4f4f4;">
+      <tr>
+        <td align="center" style="padding: 40px 20px;">
+          <table role="presentation" width="600" cellpadding="0" cellspacing="0" style="background-color: #ffffff; border-radius: 4px;">
+            <tr>
+              <td style="padding: 40px;">
+                <p style="margin: 0 0 16px; font-size: 16px; line-height: 1.6;">Dear {{ candidate_name }},</p>
+                <p style="margin: 0 0 16px; font-size: 16px; line-height: 1.6;">This email is to acknowledge your withdrawal from consideration for this role. As we are closing your application, your Candidate Dashboard for this application will be deactivated shortly. Thank you for the time you have spent on this application and best wishes for your next career step.</p>
+                <p style="margin: 0 0 24px; font-size: 16px; line-height: 1.6;">Regards,<br>{{ hiring_lead_name }}</p>
+                <p style="margin: 0; font-size: 14px; line-height: 1.6; color: #666;">For further information on data collection, please refer to our <a href="https://ubuntu.com/legal/data-privacy/recruitment" style="color: #2b6cb0; text-decoration: none;">recruitment privacy notice</a> and <a href="https://ubuntu.com/legal/data-privacy" style="color: #2b6cb0; text-decoration: none;">privacy policy</a>.</p>
+              </td>
+            </tr>
+          </table>
+        </td>
+      </tr>
+    </table>
+  </body>
+</html>
diff --git a/templates/careers/application/_debug-email-notification.html b/templates/careers/application/_debug-email-notification.html
@@ -0,0 +1,11 @@
+{% macro debug_email_notification(recipient, message, sender=None) %}
+  <div class="u-fixed-width">
+    <div class="p-notification--caution">
+      <div class="p-notification__content">
+        <h5 class="p-notification__title">[DEBUG] This email wasn't sent because you're in debug mode</h5>
+        <p>The following email would have been sent to {{ recipient }}{% if sender %} from {{ sender }}{% endif %}:</p>
+        <p><blockquote>{{ message | safe }}</blockquote></p>
+      </div>
+    </div>
+  </div>
+{% endmacro %}
diff --git a/templates/careers/application/_withdrawal-form.html b/templates/careers/application/_withdrawal-form.html
@@ -13,7 +13,7 @@ <h2 class="u-no-margin--bottom" id="modal-title">Application withdrawal</h2>
           <label for="email">Email address</label>
           <input required type="email" id="email" name="email" placeholder="example@canonical.com" autocomplete="email"/>
           <label for="textarea">Reason you wish to withdraw your application</label>
-          <select name="withdrawal-reason" id="withdrawal-reason" required>
+          <select name="withdrawal-reason" id="withdrawal-reason" data-other-reason-value="{{ other_withdrawal_reason_value }}" required>
               <option value="" disabled="disabled" selected="">Select</option>
             {% for reason_id, reason_message in withdrawal_reasons.items() %}
               <option value="{{ reason_id }}">{{ reason_message }}</option>
@@ -30,4 +30,4 @@ <h2 class="u-no-margin--bottom" id="modal-title">Application withdrawal</h2>
       </div>
     </div>
   </section>
-</div>
+</div>
diff --git a/templates/careers/application/_withdrawal_notification-email.html b/templates/careers/application/_withdrawal_notification-email.html
@@ -1,6 +1,9 @@
 <div>
   <p>Dear {{ hiring_lead_name }},</p>
   <p>This is an automated email to inform you that {{ applicant_name }} has withdrawn their application for the {{ position }} position.</p>
+  {% if candidate_email_failed %}
+    <p>The candidate withdrawal confirmation email could not be sent. Please contact the candidate directly.</p>
+  {% endif %}
   <p>The candidate was in {{ current_stage["name"] }} stage.</p>
   <p><a href="{{ application_url }}">Click here to access the candidate's application.</a></p>
   <p>Regards,<br>Talent Science Engineering</p>

diff --git a/templates/careers/application/index.html b/templates/careers/application/index.html
@@ -92,7 +92,7 @@ <h1 class="p-heading--2 u-sv2">
             <br />
             Application for {{ application["role_name"] }}
           </h1>
-          {% if "stage_progress" in application and application["stage_progress"]["assessment"] and application['source']['id'] == 2 and application['job_post_id'] %}
+          {% if "stage_progress" in application and application["stage_progress"]["assessment"] and application['source_id'] == 2 and application['job_post_id'] %}
             <p class="u-no-margin--bottom">
               <a href="/careers/{{ application['job_post_id'] }}"
                  class="p-link--inverted">Read more about this role&nbsp;&rsaquo;</a>
@@ -102,15 +102,15 @@ <h1 class="p-heading--2 u-sv2">
       </div>
     </section>
 
-    {% if application["candidate"]["application_ids"]|length >= 2 %}
+    {% if application["candidate"]["applications"]|length >= 2 %}
       <section class="p-strip--light is-shallow">
         <div class="u-fixed-width">
           <h2 class="p-text--x-small-capitalised u-no-margin--bottom">The status of your other applications:</h2>
           <ul class="p-inline-list--middot u-no-margin--bottom">
             {% for app in application["candidate"]["applications"] %}
-              {% if app["status"] != 'rejected' and app["id"] != application["id"] and app["jobs"]|length > 0 and app["jobs"][0]["id"] != second_look_req_id %}
+              {% if app["status"] != 'rejected' and app["id"] != application["id"] and app["jobs"]|length > 0 and app["jobs"][0]["id"] != second_look_req_id and app["custom_fields"]["canonical_com_application_page"] %}
                 <li class="p-inline-list__item">
-                  <a href='{{ app["custom_fields"]["canonical_com_application_dashboard"] }}'>{{ app["jobs"][0]["name"] }}</a>
+                  <a href='{{ app["custom_fields"]["canonical_com_application_page"] }}'>{{ app["jobs"][0]["name"] }}</a>
                 </li>
               {% endif %}
             {% endfor %}
@@ -120,7 +120,7 @@ <h2 class="p-text--x-small-capitalised u-no-margin--bottom">The status of your o
     {% endif %}
     <!-- End thank you for applying section. -->
 
-    {% if "stage_progress" in application and application["stage_progress"]["assessment"] or application["stage_progress"]["early_stage"] or application["stage_progress"]["late_stage"] or application["stage_progress"]["offer"] %}
+    {% if application["hiring_lead"] and ("stage_progress" in application and application["stage_progress"]["assessment"] or application["stage_progress"]["early_stage"] or application["stage_progress"]["late_stage"] or application["stage_progress"]["offer"]) %}
       <!-- Hiring lead section. -->
       <section class="p-strip">
         <div class="row">
@@ -335,7 +335,7 @@ <h1>Your application has been withdrawn</h1>
       withdrawalReason.addEventListener('change', function () {
         const withdrawalReasonOther = document.getElementById('withdrawal-reason-other');
         const otherInput = document.querySelector('.other-input');
-        if (withdrawalReason.value === "33") {
+        if (withdrawalReason.value === withdrawalReason.dataset.otherReasonValue) {
           otherInput.style.display = "block";
           withdrawalReasonOther.setAttribute("required", "true");
         } else {

diff --git a/templates/careers/application/withdrawal.html b/templates/careers/application/withdrawal.html
@@ -1,4 +1,5 @@
 {% extends 'base_index.html' %}
+{% from 'careers/application/_debug-email-notification.html' import debug_email_notification %}
 
 {% block content %}
 
@@ -9,29 +10,14 @@
         end up skipping sending the email in production in a silent way that nobody notices.
       -->
 
-      <div class="u-fixed-width">
-        <div class="p-notification--caution">
-          <div class="p-notification__content">
-            <h5 class="p-notification__title">[DEBUG] This email wasn't sent because you're in debug mode</h5>
-            <p>The following email would have been sent to {{ hiring_lead_email }}:</p>
-            <p><blockquote>{{ email_message | safe }}</blockquote></p>
-          </div>
-        </div>
-      </div>
+      {{ debug_email_notification(candidate_email, candidate_email_message, candidate_email_from) }}
+      {{ debug_email_notification(hiring_lead_email, email_message) }}
 
       <!--
         Similarly for interview canceled/feedback not needed emails
       -->
       {% for email in all_sent_emails %}
-        <div class="u-fixed-width">
-          <div class="p-notification--caution">
-            <div class="p-notification__content">
-              <h5 class="p-notification__title">[DEBUG] This email wasn't sent because you're in debug mode</h5>
-              <p>The following email would have been sent to {{ email["interviewer"] }}:</p>
-              <p><blockquote>{{ email["message"] | safe }}</blockquote></p>
-            </div>
-          </div>
-        </div>
+        {{ debug_email_notification(email["interviewer"], email["message"]) }}
       {% endfor %}
     {% endif %}
 </section>

diff --git a/templates/careers/base_job-details.html b/templates/careers/base_job-details.html
@@ -10,7 +10,7 @@
     <div class="col-6 u-position-relative">
       <div class="u-position-sticky u-top-65px">
         <h1 class="p-heading--2">{{ job.title }}</h1>
-        <p class="p-muted-heading">{{ job.location.name }}</p>
+        <p class="p-muted-heading">{{ job.location }}</p>
       </div>
     </div>
     <div class="col-6">
@@ -21,7 +21,7 @@ <h1 class="p-heading--2">{{ job.title }}</h1>
     <div class="col-6 col-start-large-4 p-strip u-no-padding--top">
       <div class="p-strip u-no-padding--top">
         <h1 class="p-heading--2">{{ job.title }}</h1>
-        <p class="p-muted-heading">{{ job.location.name }}</p>
+        <p class="p-muted-heading">{{ job.location }}</p>
       </div>
       {% block application_content %}{% endblock %}
     </div>