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Gap-6: App Service Diagnose (B → A) — Dedicated troubleshooting guide#1640

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Gap-6: App Service Diagnose (B → A) — Dedicated troubleshooting guide#1640
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@paulyuk paulyuk commented Apr 1, 2026

Closes #1614 | Parent: #1608

1 file: app-service/README.md — High CPU, deployment failures, crashes, slow responses, TLS issues. MCP tool usage guide. KQL queries. Symptom/cause/fix tables.

Starting assessment — domain experts should review.

Closes #1614 | Parent: #1608
Co-authored-by: Copilot <223556219+Copilot@users.noreply.github.com>
Copilot AI review requested due to automatic review settings April 1, 2026 17:37
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Pull request overview

Adds a dedicated App Service troubleshooting reference covering common App Service symptoms, diagnostic commands (Azure CLI/Kudu), KQL queries, and MCP tool guidance to support “Gap-6: App Service Diagnose (B → A)”.

Changes:

  • Introduces a symptom → cause → quick fix matrix for common App Service failures.
  • Adds step-by-step sections with Azure CLI commands and KQL queries for CPU/memory, deployments, crashes, latency, and TLS/custom domains.
  • Documents relevant MCP tools and includes a “combined diagnostic script” snippet.

Comment on lines +5 to +13
| Symptom | Likely Cause | Quick Fix |
|---------|--------------|-----------|
| High CPU / memory | Runaway process, inefficient code | Use Process Explorer via Kudu, scale up |
| Deployment failure | Build error, locked files, quota | Check Kudu logs at `https://APP.scm.azurewebsites.net/api/deployments` |
| App crash / restart | Unhandled exception, OOM kill | Review Event Log and STDERR in Diagnose & Solve |
| Slow responses | Downstream dependency, no caching | Enable request tracing, check dependency calls |
| 502 / 503 errors | App not starting, port conflict | Check STDERR logs, verify startup command |
| TLS / domain errors | Certificate expired, DNS mismatch | `az webapp config ssl list`, verify CNAME |
| Health check failure | Endpoint not returning 200 | Verify health check path responds within 2 min |
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The markdown tables use a double leading pipe (||), which renders as an extra empty first column in most markdown renderers and breaks the intended 3-column layout. Use a single leading | for each row (and ideally a trailing |) so the tables render consistently.

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--metric "CpuPercentage,MemoryPercentage" --interval PT1M --output table

# View running processes via Kudu REST API
curl -u '$USER:$PASS' https://APP.scm.azurewebsites.net/api/processes
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Using single quotes prevents shell variable expansion, so this will literally send the username $USER and password $PASS rather than their values. Use double quotes (or omit quotes) so $USER/$PASS expand correctly.

Suggested change
curl -u '$USER:$PASS' https://APP.scm.azurewebsites.net/api/processes
curl -u "$USER:$PASS" https://APP.scm.azurewebsites.net/api/processes

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Comment on lines +30 to +31
```
mcp_azure_mcp_applens
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The AppLens tool identifier is inconsistent between the invocation example (mcp_azure_mcp_applens) and the MCP tools table (azure-mcp-applens). Align these names so readers know exactly what to call, and consider adding a language hint (e.g., yaml) to the fenced block to make the example format explicit.

Suggested change
```
mcp_azure_mcp_applens
```yaml
azure-mcp-applens

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Details# 🔍 Token Analysis Report

@github-copilot-for-azure/scripts@1.0.0 tokens
node --import tsx src/tokens/cli.ts compare --base origin/main --head HEAD --markdown

fatal: path 'plugin/skills/azure-diagnostics/references/app-service/README.md' exists on disk, but not in 'origin/main'

📊 Token Change Report

Comparing origin/mainHEAD

Summary

Metric Value
📈 Total Change +1,656 tokens (0%)
Before 0 tokens
After 1,656 tokens
Files Changed 1

Changed Files

File Before After Change
plugin/skills/azure-diagnostics/references/app-service/README.md - 1,656 +1656

@github-copilot-for-azure/scripts@1.0.0 tokens
node --import tsx src/tokens/cli.ts check --markdown

📊 Token Limit Check Report

Checked: 525 files
Exceeded: 69 files

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Consider moving content to references/ subdirectories.


Automated token analysis. See skill authoring guidelines for best practices.

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Gap-6: App Service Diagnose (B → A) — Dedicated troubleshooting guide + MCP tool usage

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