osTicket - Prerequisites, Setup, and Installation

This is a guide that details the necessary requirements and steps for installing osTicket, an open-source help desk ticketing system.

Environments and Technologies Used

• Microsoft Azure (Virtual Machines/Compute)
• Remote Desktop
• Internet Information Services (IIS)

Operating Systems Used

• Windows 10

List of Prerequisites

• Windows Operating System or Virtual Machine

What I Learned

My Assumptions and Knowledge I gained by going through this lab. Challenges and where previous knowledge was useful.

Installation Steps