WooCommerce WhatsApp Order Alerts

WooCommerce WhatsApp Order Alerts is an admin/internal notification plugin designed to keep store owners and their teams updated in real-time. It sends structured WhatsApp messages whenever a new WooCommerce order is created or when an order reaches a specifically configured status.

It features robust background sending (using Action Scheduler) to ensure checkout speeds remain unaffected, and structured database logging with auto-retry capabilities for failed notifications.

Key Features

• Instant Order Alerts — Receive a WhatsApp message the moment a new order arrives or changes status.
• Multiple Recipients — Send alerts to as many phone numbers as you need.
• Customizable Message Template — Use 14 placeholders to craft the exact message you want.
• Flexible Status Triggers — Choose exactly which order statuses trigger a notification.
• Works with Any WhatsApp API — Generic HTTP provider that works with any WhatsApp gateway that accepts Bearer-token authenticated POST requests.
• Async & Reliable — Notifications are queued via Action Scheduler. Automatic single retry on failure.
• Full Notification Log — Searchable, filterable log of every notification attempt.
• Manual Resend — One-click resend from any order's edit screen.
• Test Send — Verify your API setup directly from the settings page.
• HPOS Compatible — Works with both the classic post-based and the new High-Performance Order Storage.

Requirements

• WordPress 5.8+
• WooCommerce 6.0+
• PHP 7.4+
• A WhatsApp Business API provider (e.g. Twilio, Meta Cloud API, CallMeBot, or any HTTP-based gateway)

Installation

1. Upload the plugin files to the /wp-content/plugins/woocommerce-whatsapp-order-alerts directory, or install the plugin through the WordPress plugins screen directly.
2. Activate the plugin through the 'Plugins' menu in WordPress.
3. Configure your API credentials, recipients, and message templates via the WooCommerce > WhatsApp Alerts menu.

Frequently Asked Questions

Does this send messages to customers? No, this MVP is specifically designed for admin and internal team notifications. Future versions may include customer messaging.

Does this slow down the checkout? No. Messages are queued asynchronously using Action Scheduler to ensure the checkout performance is not impacted.

Do I need a WhatsApp API provider? Yes. You need an HTTP-based WhatsApp API provider (endpoint and token) configured in the settings.